You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: This position offers an exciting opportunity to be involved in the administration of Sun Life Financial Distribution. The Commission Associate will provide accurate administration of SLFD compensation, relating to insurance, health and wealth products within the required deadlines. The team also provides technical and procedural advice on complex compensation inquiries. The SLFD Commissions team documents and implements new compensation processes in addition to investigating compensation inquiries and production problems. What will you do? Calculate commissions for non-standard transactions for retail insurance, health and wealth products Update M2 system for manual commission calculations, error corrections and adjustments Provide expertise and excellent customer service when handling commission related inquiries for Sun Life Financial Distribution Consult with business partners on unusual situations that may require a unique solution or is more complex in nature Conduct regular audits and health checks of commissions Develop and revise commission processes Ensure team documentation is accurate Manage, participate in, and completes projects as required Establish manual processes for new procedures What do you need to succeed? Knowledge of advisor commission and processes for SLFD Proficient math skills and strong problem solving skills Excellent written and verbal communication skills Proficient working knowledge of CSW, Windows, Microsoft Office, Outlook and Excel Ability to work independently with minimal direction and frequent interruptions, in addition to working in a team environment A positive attitude with a commitment to high quality service Assets: Previous experience working with the SLFD Knowledge of M2, Univeris, Ingenium, LF, and CSW systems Knowledge of Sun Life retail products Overtime will be required during mid-month and month-end cut-off periods or at other peak periods dictated by workload What’s in it for you? 15 days vacation per year Flexible Benefits from the day you join to meet the needs of you and your family Pension, stock and savings programs to help build and enhance your future financial security Wellness programs that support the three pillars of your health – mental, physical and financial Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Salary Range: 45,600/45 600 - 74,700/74 700 Job Category: Sales - Distribution Support Posting End Date: 07/08/2025 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers
