We are currently seeking applicants for our new Premium Outlet Mall Location in Leduc.
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.
If you support our vision – try yourself and join our team!
About Us:
At Mind Games, we’re passionate about creating a fun and engaging retail experience for our customers. Whether it's pop culture, games, or collectibles, we strive to provide exceptional service and unique products in a vibrant, welcoming store environment.
Position Overview:
We are seeking an experienced and highly motivated Retail Store Manager to lead our team and oversee all aspects of daily store operations. The ideal candidate has strong leadership and organizational skills, a passion for retail, and a love for board games and pop culture.
Key Responsibilities:
Oversee daily store operations, including opening/closing, scheduling, and reporting
Lead, train, and inspire a high-performing sales team
Deliver exceptional customer service and resolve escalated issues professionally
Manage inventory levels, merchandising, and visual presentation
Analyze sales performance and implement strategies to drive growth
Recruit, hire, coach, and develop team members to meet company standards
Maintain a clean, organized, and customer-friendly store environment
Ensure adherence to company policies, processes, and operational procedures
Qualifications:
Bachelor’s degree in Business Administration or a related field (preferred)
3+ years of management experience in a specialty retail environment
Strong leadership and customer management abilities
Proven ability to recruit, hire, train, and coach a winning team
Excellent multitasking, time management, and organizational skills
Customer service–oriented with a solid understanding of retail operations
Experience in shrink reduction, expense control, merchandising, and brand strategy
A passion for board games, pop culture, and creating a fun store atmosphere
Outgoing, engaging personality with a drive to exceed sales goals
Highly motivated, self-directed, and team-focused
What We Offer:
Competitive salary
Employee discount
Opportunities for growth and advancement
Supportive and energetic work environment
Casual Dress
Life Insurance
