Regional HR Operations Lead
Department: HR
Employment Type: Permanent - Full Time
Location: Toronto, CA
Description
Tripledot Studios is on track to become one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, and following our recent acquisition announcement, we’re preparing to grow into a global 2,500+ strong team across 12 studios.
Our expanded portfolio is set to include some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle remains the same: when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of – one filled with driven, incredibly smart & detail orientated people, who LOVE making games.
Our ambition is to become the most successful games company in the world, and we’re just getting started.
Take a look at our games: iOS Store + Google Play
Role Overview
We’re looking for a Regional HR Operations Lead for North America to join our growing People team. This role will play a critical part in embedding Tripledot's group HR operations strategy across the region, ensuring that employees across the US and Canada have an excellent experience throughout their time with us.
As part of the Group HR Operations team, you'll work closely with local HR Business Partners, studio leadership and the wider global People function. You’ll oversee regional compliance, payroll, benefits, and reporting, as well as manage and develop our HR Operations and Payroll team members in the region.
The ideal person for this role will bring a strong background in HR operations, excellent knowledge of North American employment law, and a proactive, people-first mindset. The role can be based in either our Richmond, Texas or Toronto, Ontario offices.
Key Responsibilities
Ensure a user-focused employee experience that puts people at the heart of everything we do
Act as a point of contact for employee concerns, resolving workplace issues and promoting a positive culture
Manage employee engagement initiatives and conduct investigations as needed
Oversee employment compliance and legal matters across the US and Canada
Ensure completion and reporting of all required state and federal compliance training
Own local payroll administration and signoff, aligned with group processes
Manage supplier relationships with HR service providers, including benefits and retirement plans
Oversee renewals, elections, and enrolments for benefits and 401k/retirement provisions
Partner with Finance on budgeting, reporting, and ensuring data accuracy
Provide regional HR analytics and insights to the leadership team
Localise and implement group HR strategies for maximum regional impact
Support delivery of HR projects, events, meetings, and activities
Contribute to planning and evaluation of training programmes and resources
Lead, mentor, and develop local HR Operations team members
Build strong partnerships with studio teams to align HR with business needs
Support broader HR initiatives as needed
Required Skills, Knowledge and Expertise
Proven HR operations experience at HR Manager level or above
Experience working across both US and Canadian employment landscapes
Strong knowledge of employment laws and HR best practices in North America
Proficiency with HRIS systems and HR tools
Excellent leadership, communication, and interpersonal skills
A user-centred, agile approach with strong organisational skills
Ability to manage multiple priorities in a fast-paced environment
Experience in process improvement and change management
High attention to detail and data accuracy
Working at Tripledot
Private healthcare coverage
401k / retirement plan contributions
Hybrid and flexible working opportunities
Catered lunches and snacks in office
Team socials, events, and game nights
Generous holiday allowance
Learning and development support
A creative, inclusive, and high-performance culture
