Company: Xpera Risk Mitigation and Investigation LP Investigator, Research & Analytics - Full Time (Burnaby, British Columbia) The Investigator, Research & Analytics will conduct a wide variety of detailed, quality, and timely research and investigative assignments. This position will work within the Open-Source Intelligence team and collaborate with team members daily. Along with possessing an investigative mindset, advanced report writing, and research skills, a strong command of grammar and the English language are essential to success in this role. In time, this role may be available for remote work! The ideal candidate has a demonstrated ability to manage multiple tasks within a fast-paced environment under the pressure of tight deadlines. Strong organizational, analytical, and decision-making skills are required. Must conduct all investigations in a professional manner and always maintain strict confidentiality. Responsibilities: Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests using Internet research and databases Conduct intellectual property investigations via online research and site attendances Locate individuals throughout Canada using database and Internet searches as well as inquiries Assist with confirming focal points and identifiers, to maximize surveillance resources Comfortably navigate through popular social networking sites, locating, analyzing, and documenting relevant material found Document files accurately with file activity and all information gathered Ensure all client protocols and guidelines are followed Report your findings to our clients in accordance with Xpera standards and practices Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open-source intelligence Provide support to the Surveillance and Risk Management Divisions with open-source research as needed Remain current on industry standards, new and emergent sites and participate in staff meetings and trainings for information sharing purposes Attend court or legal proceedings as required Other related duties, as required Education: Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc. or equivalent combination of post-secondary diploma and relevant experience. Considered an asset but not required. Completion of ‘Using the Internet as an Investigative Research Tool’ training through Toddington International, or willingness to complete within two months A strong command of the English language (written and oral) is essential to success in this role Professional/Technical Certification or Licenses: Holds a valid British Columbia Private Investigator License Reliable vehicle currently licensed for business/commercial purposes Job Knowledge or Work Experience: Minimum 2 years research and/or investigative working experience Ability to work autonomously Prior experience working in a client focused environment Understanding of threat risk assessments and analytics Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset Proficiency working with Microsoft Word, Excel, Outlook Advanced report writing and research abilities Compensation: $26-$30 per hour SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check. SCM Insurance Services (SCM), announced today that it won a Best Culture Award from Kudos. Read more: https://lnkd.in/gp3Pu2bN [lnkd.in] Kudos-Winner-Culture-Innovator-2024 In the rapidly evolving world of risk management services, SCM Insurance Services has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the SCM experience! Note: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.