LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale and agility required by the enterprise. Our global expertise spans over 145 countries and coverage for more than 1000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with presence in the United States, UK, Egypt, Turkey, India and Australia. The company serves customers in North America, Europe, Asia Pacific and the Middle East. Learn more at lxt.ai.
Role Summary:
The IT Specialist will support the organization’s IT infrastructure, assisting with day-to-day operations and troubleshooting under the guidance of senior team members. This role requires working from the office, with flexible hours available as needed. This entry-level position is ideal for someone eager to learn, develop technical skills, and contribute to maintaining both cloud-based and on-premises systems. The successful candidate will work as part of a geographically distributed IT team, ensuring effective IT support and helping uphold security standards and device management protocols.
Key Responsibilities:
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IT Infrastructure Support:
Assist with configuration and routine maintenance tasks for the organization's Azure AD domain.
Support the use of Microsoft Intune (MDM) in maintaining compliance for Windows, macOS, and mobile devices.
Help integrate and manage Apple devices using Apple Business Manager and Azure AD accounts, with oversight from senior staff.
Collaborate with the IT team to ensure the smooth functioning of cloud and on-premises resources.
Manage and provide support for Google Workspace services, including user and device administration.
Assist with the management and deployment of Chromebooks across the organization.
Support the issuance and management of security tokens to ensure secure user authentication and access.
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Security and Compliance Assistance:
Follow security protocols and assist in monitoring devices using Microsoft Defender and related tools.
Help implement security policies and contribute to regular compliance checks.
Report potential security issues to senior team members and participate in ongoing improvements to IT safety.
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Team Collaboration:
Work closely with a team of IT specialists, learning from more experienced colleagues.
Take responsibility for assigned tasks and communicate progress to team leads.
Participate in training opportunities and team meetings.
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User Support and Communication:
Respond to user requests and resolve basic technical issues under supervision.
Assist in documenting IT processes and solutions for knowledge sharing.
Help maintain effective communication between IT and other departments.
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Project Assistance:
Support the implementation of IT projects, such as improving macOS device integration or updating software.
Assist with rollouts of updates and upgrades, guided by senior IT staff.
Stay informed about new technologies and learn how they may benefit the organization.
Qualifications and Experience:
Required:
Diploma or bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience).
2-3 years of experience in IT support or a related area.
Familiarity with Microsoft 365, Azure AD, and device management basics (training can be provided).
macOS management and enterprise device integration.
Experience with Google Workspace administration, Chromebooks, and security token management.
Knowledge of basic data protection and security concepts.
Strong teamwork and communication skills.
Ability and willingness to work from the office, with flexible hours as needed.
Preferred:
Relevant certifications (such as ITIL, Microsoft Fundamentals, or equivalent) are a plus but not required.
Experience with Intune, MS Defender, SharePoint, or OneDrive is an asset.
Analytical thinking and eagerness to develop problem-solving skills.
Eager to learn from feedback and pursue growth.
Beginning: ASAP
Number of position - 1
Job Location: Mississauga, Ontario
For more information about LXT please visit our site: https://www.lxt.ai/
LXT does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category
