Key Responsibilities: Microsoft Excel Expertise and Numerical Reconciliation: Utilize advanced Microsoft Excel skills to analyze and reconcile numbers accurately. Ensure data integrity and consistency in our Financial report and documents. Support Renewals: Identify customers due for support renewals and prepare their new quotes. Track and manage the renewal process to ensure timely and accurate renewals. Assist in negotiating renewal terms with customers to achieve favorable outcomes. Communicate effectively with customers to address their concerns and requirements. Invoice Management: Receive, review, and approve invoices from third-party vendors. Ensure all invoices are accurate and processed in a timely manner. Project Coordination: Act as a liaison between the support and professional services departments. Coordinate projects to ensure smooth execution and timely completion. Monitor project progress and ensure support fees are triggered according to support milestones. Maintenance File Management: Maintain and update the maintenance file based on new bookings. Ensure all records are accurate and up to date. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.