IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We are currently looking for a motivated, passionate, and dynamic Project Coordinator to join our team! This position will report to the Customer Service Manager and will be based at our office in Oakville, Ontario. Do not miss the opportunity to join a broad family of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Summary IPEX is looking for a dynamic and energetic Project Coordinator/Inside Sales Specialist to join our growing Customer Service Sales Team. The successful applicant will manage our distributor projects for industrial, mechanical and municipal piping products in the US region. The primary objective is to manage the quotation of IPEX products while driving incremental sales opportunities through our network of Customers, Regional Managers, and Independent representatives. The position will require contact with external engineer firms that may require providing technical information on our products. Principal Responsibilities • Help the U.S. Sales Team meet their annual sales and growth objectives. • Relay information to and from Customer Service Representatives and Regional Sales Managers • Generating and assessing new sales leads in coordination with the Regional Sales Manager by reaching out to existing customers and new potential customers through, phone calls, email campaigns, and other methods. • Understanding the features, benefits, and value proposition of the product offerings to effectively communicate with prospects. • Maintaining the sales pipeline, tracking leads, managing customer follow-ups and interactions, through the IPEX CRM tool. • Cultivate strong relationships with existing clients to encourage repeat business. • Follow up with Customers to review quotes won and lost • Required to work cross functionally with sales staff, customer service, innovation, marketing and production to ensure a seamless customer experience. • Quote industrial, municipal and electrical products as required • Follow up on quoted projects for competitive feedback. Revise quotes as required. Distribute technical documentation for IPEX mechanical, industrial and municipal products. • Maintain quotes for OEM customers. • Manage CRM for all quotes generated. • Maintain and organize standard products cost and drawings. Qualifications & experience • Excellent communication and presentation skills. Must be able to communicate technical information in simple terms. • A strong customer service focus. • High energy, a positive attitude and a team focused outlook. • An ability to work independently, with strong self-motivation skills. • In future the ability to overnight travel within the US • Skills in AutoCAD and Autodesk Inventor IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com At IPEX, our vision is to be the leading supplier of thermoplastic piping systems in North America. As a customer-focused organization, we believe in honesty, fairness, and integrity—the Golden Rule. As one of the world’s largest advanced plastic piping manufacturers, we combine the strength of a global group with the diversity and passion of our local teams. We bring together engaged people with the right experience, expertise and entrepreneurial spirit to develop effective, innovative and sustainable solutions that make life flow. A trusted name in building and infrastructure for more than 50 years. IPEX is dedicated to collaborating with leaders to maximize the potential of our greatest asset – our employees. Come join our team today!
