Job Summary The Lead BA for Shared Services will incorporate design and analysis activities across IS IT managed applications. You will work with business and operational partners to assess, research, and analyze business and system needs, while incorporating new requirements. You will resolve systems issues based on operational, client, regulatory and market requests that meet sponsor/stakeholder needs. All responsibilities will be carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to privacy principles. Job Description What will you do? Lead detailed design phases for small projects / stream within a medium to large projects identifying, tracking and resolving technical issues. Adhere to corporate controls (e.g. internal and external audits, information security) Build Future Capability : express a vision for change based on the awareness of business challenges and by bringing innovative approach and/or solutions to accelerate the delivery Agile Champion, work towards setting up environment to promote agility with iterative delivery model, working in collaboration attention to value focus / voice of the client to increase the rate of successful deliveries In coordination with ITPMO, provide IT support for the business functional and system analysis work leading to technical development and implementation of key development projects within the assigned budget. What do you need to succeed? Must-have: 5+ years of experience as a Business Analyst, gathering functional and technical requirements with the ability to facilitate between and influence key decision makers Previous experience working and adhering to corporate controls (e.g. internal and external audits, information security) Strong ability to document technical solutions into business terms Excellent problem solving and analytical skills Ability to effectively communicate to a wide range of stakeholders Strategic thinker with excellent interpersonal skills to work across functions Nice-to-have: Knowledge of supportive technologies in the Financial Services Industry Previous banking/ financial services industry experience What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-HYBRID #LI-POST Job Skills Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-06-20 Application Deadline: 2025-07-15 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
