Job Summary WHAT IS THE OPPORTUNITY? The Senior Manager (Personal Banking Investigations) leads a team of investigators and managers and oversees and directs the planning and coordination of investigations referred to the Unit internally and by RBC partners. They ensure cases are clearly documented and provide clearly reasoned and timely outcomes, findings, and actions for the purpose of mitigating financial, regulatory, reputational, and legal risk to RBC, consistent with putting our clients first. Job Description WHAT WILL YOU DO? Mentor and Coach team members for on-going professional development to ensure that individuals and collective team knowledge is current and comprehensive to support the investigation process and to ensure that outcomes, including decisions and recommendations are based on a thorough understanding of risk and made in the context of relevant and full knowledge. Oversees investigations conducted by the Team. Manages team members’ performance. Reviews investigation reports to ensure regulatory requirements are met and sufficient quality of submissions from the team Where required attend committee meetings, for example Client File Review meetings. On behalf of the Head of Investigations has responsibility of ensuring that Team members have the knowledge, right skill sets, competencies, training, and resources to best achieve the team goals WHAT DO YOU NEED TO SUCCEED? Must have: Experience in financial and money laundering crime investigation and / or a law enforcement / regulatory background and/or banking background. Proven leadership skills. Prior managerial experience Knowledge of banking systems and processes Strong AML knowledge Strong knowledge of relevant predicate offences Nice-to-have: Post-Secondary degree in relevant field of study (i.e. business, criminology, law) Certified Anti-Money Laundering Specialist (CAMS) designation (or able to attain within 6 months) What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-Post Job Skills Anti-Money Laundering (AML), Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking Additional Job Details Address: 20 KING ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: GROUP RISK MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-06-20 Application Deadline: 2025-07-06 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
