Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities. Ignite new possibilities for your career. Break through at Brock. Post End Date: July 8, 2025 at 11:59 PM This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group) Please note: This is a 40 hour per week position, supporting the midnight shift coverage and will be required to be available for an on-call rotation on weekends. About the Role: Reporting to the Manager, Custodial Services, the Supervisor is accountable for front line supervision and leadership of the custodial services function. This includes planning and coordinating work assignments, supporting staff and maintaining a high standard of service. The Supervisor is responsible for overseeing a team of 20-35 custodial staff. The Supervisor, Custodial will: Build relationships with staff in order to establish effective two-way communication about service levels/needs, barriers and opportunities for improvement; Proactively engage with staff on a regular and ongoing basis providing feedback on performance and where necessary, provide reasonable disciplinary action; Realign and adjust staffing, as necessary, to handle special requests, shifting requirements and staff absences in accordance with relevant collective agreement language; Ensure staff have the training needed perform their work to the expected service standards, including assessing staff skills and providing training as appropriate; Build a positive working relationship with union stewards to effectively resolve workplace and collective agreement issues, including actively participating in grievance procedures; Accurately applying and enforcing all of the terms of the collective agreement, Brock policies and standards; Develop, understand and maintain reasonable and equitable work routines based on university service needs and approved service standards; Conduct regular audits of service areas to ensure ongoing attainment of approved service standards, including working with staff to rectify identified areas for improvement; Ensure effective and fair staff scheduling processes, in line with the collective agreement, are implemented to facilitate appropriate staff coverage and resourcing; Lead investigations after a near miss or workplace injury occurs, providing appropriate documentation in a timely manner and suggestions for improvements and future risk mitigation; Work collaboratively with Health Management to support staff on a leave (i.e. sick leave) to an early and safe return to work; Ensure compliance with Canadian and Ontario health and safety legislation and regulations, including performing regular safety reviews and taking action where necessary; Communicate with relevant staff when supplies need to be ordered. Key Skills and Experience: A post-secondary degree or diploma; Current Ontario driver’s license (Class G) with an acceptable driver’s abstract; Supervisory experience, in a comparable custodial leadership role within a unionized environment; Awareness and understanding of applicable legislation (such as the Occupational Health & Safety Act, Employment Standards Act, Environmental Protection Act, and Accessibility for Ontarians with Disabilities Act); Ability to interpret collective agreements and act on University Emergency Response protocols and procedures; Ability to assess and manage defined standards of work; Ability to estimate costs and manage budgets as approved by your Manager; Proficiency with computer skills and Microsoft Office; Ability to collect, summarize and report on work activities including preparing written reports, procedures and guidelines; Knowledge of best practices in custodial services, non-hazardous waste reduction, and safety management; Strong communication and interpersonal skills with the ability to create cooperative work relationships with staff; Exhibits professionalism, tact and the ability to represent Facilities Management in a professional and appropriate manner; Strong decision making, organizational, and logistical skills; Ability to take initiative, use good judgement, creatively solve problems, and adapt to change in a fast-paced environment. Preferred or Asset Skills: WHMIS certification; Level 1 OHS training; Accident Investigation training; Computerized work loading scheduling. Salary and Total Rewards: Job Grade K, Salary Scale ($70,034-$113,591); Target Hiring Range: $70,034-$75,000 This is a permanent position that includes: Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage. Pension Plan: Enrollment eligibility in the Brock University Pension Plan. Vacation: Up to 3 weeks per year, in addition to university holidays. Professional Development: Eligibility for the Brock Tuition Waiver Program. *The final salary is based on experience, internal equity, and budget considerations within the target hiring range. We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed. Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups. We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met. Brock University does not use AI Technology at any stage of the recruitment process. We appreciate all applications received. Candidates that are selected for an interview will be contacted. Learn more about Brock University by visiting www.brocku.ca. Brock University is a comprehensive institution with rich academic programs and world-class research activity. Located in Ontario’s scenic Niagara region on the traditional territory of the Haudenosaunee and Anishinaabe peoples, Brock is situated in a UNESCO Biosphere Reserve. With nearly 600 full-time faculty members and researchers, Brock's robust academic scope offers more than 70 undergraduate programs and 50 graduate programs in seven dynamic Faculties. The University’s 19,000 students come from across Canada and around the world. Brock’s renowned student experience is enriched by an emphasis on experiential education, as illustrated by community partnerships, volunteerism and one of Ontario's largest and most successful co-op programs. Learn more at brocku.ca.
