Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: POSITION PURPOSE SUMMARY: The role provides general administrative support for the day-to-day operations. ACCOUNTABILITIES: The incumbent may perform all, some, or similar range of duties. • Respond to telephone, in person or electronic enquiries or forward to appropriate person. • Prepare correspondence, reports, statements, forms, presentations, applications, and other documents. • Process incoming and outgoing mail, manually or electronically. • Photocopy and collate documents for distribution, mailing and filing. • Send and receive messages and documents using fax machine or electronic mail. • Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment. • Assist in preparing meeting agendas, attend meetings, and record minutes. • Assist with administrative procedures within MU or department. • May sort, process, and verify receipts, expenditures, forms, and other documents. • May organize the flow of work for other office support workers. • May perform basic bookkeeping tasks such as preparing invoices and bank deposits. • Scan, sort and file documents according to established guidelines. • Assist with other related administrative tasks when required. Perform other work-related duties as assigned. CRITICAL RELATIONSHIP MANAGEMENT: Conducts routine interactions. Provide clarification of information. Internal: MU’s team members, various leadership and management teams, clients, volunteers as required. External: Vendors, donors, community partners. MANAGERIAL/TECHNICAL RESPONSIBILITIES: Reports directly to the _____. Direct reports: none. FINANCIAL AND MATERIAL MANAGEMENT: • Minor material responsibility: may assist with processing of monetary donations and deposits. • Receipts all donations using software if required. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. WORKING CONDITIONS: • Working environment is typically in the office in generally agreeable conditions. • May encounter upset/difficult clientele entering the building. • Some limited travelling may require. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. EDUCATION, EXPERIENCE AND QUALIFICATIONS: • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and experience may be considered. Education, Qualifications and Certifications: • Completion of high school diploma or equivalent. • Certified Office Diploma is an asset. Experience and Knowledge: • Up to 1 year of related secretarial, administrative, or customer service experience is required. • Working basic knowledge of Office365 is required. • Good oral and written communication skills. • Ability to maintain a high level of confidentiality. • Good decision-making and organizational skills. Skills and Capabilities: • Good oral and written communication skills. • Ability to maintain a high level of confidentiality. • Good decision-making and organizational skills. • Attention to detail. • Ability to multi-task and prioritize responsibilities (i.e., good judgement). • Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility. • Able to work cooperatively in a team setting. • Ability to lift/move weights of up to 20 lbs. occasionally. • If limited travelling is required using organizational or personal vehicle, a valid driver’s license and clear driver’s abstract is required. Compensation: The target hiring range for this position is $15.80 to $17.46 with a maximum of $20.95. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
