Supervisor As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program. The North Face, a VF Company At The North Face we dare to lead the world forward through Exploration. We were born to Explore. We were born to Disrupt. We were born to Lead. The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product. We believe that exploration is a mindset – both on the mountain and off the mountain – and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections. How You Will Make a Difference Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation around The North Face products, activities and local community events. Supervise floor coverage and activities, including opening and closing store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. What You Bring Required 1+ years of store management experience in a fast-paced, highly engaging retail environment Proven ability to meet and exceed sales results Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Excellent communication skills, both verbal and written Ability to prioritize tasks in a fast-paced store environment Proven ability to meet business goals by driving results through store team Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building Excellent decision-making ability in a fast-paced environment Detail orientated Proficient computer skills including word processing, spreadsheets, and software programs Preferred Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred. High School Diploma or GED Physical Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. NEVER STOP EXPLORING™ Our Parent Company, VF Corporation VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com We just have one question. Are you in? En tant que superviseur, vous dirigerez, développerez et motiverez une équipe d’associés de marque, garantissant une expérience client cohérente, la meilleure de sa catégorie, qui s’aligne sur l’objectif et les valeurs de notre marque. Vous vous associerez au directeur du magasin et au directeur adjoint du magasin pour maximiser la rentabilité en vous assurant que l’engagement des clients, le merchandising, les opérations et la connexion communautaire sont tous cohérents et conformes aux normes de l’entreprise. Vous assumerez un rôle actif dans votre propre développement interfonctionnel grâce aux rotations trimestrielles DOR de la marque et au programme de formation au leadership basé sur des modules. The North Face, une compagnie de la VF Chez The North Face, nous osons mener le monde vers l’avant grâce à l’exploration. Nous sommes nés pour Explorer. Nous sommes nés pour Disrupt. Nous sommes nés pour Lead. The North Face est la première société d’exploration au monde. Fondé dans la contre-culture de Berkeley, CA en 1966, nous avons un long et riche héritage de permettre l’exploration, aimer et protéger les lieux sauvages, et la création de produits emblématiques et techniquement avancés. Nous croyons que l’exploration est un état d’esprit – à la fois sur la montagne et en dehors de la montagne – et il infuse tout ce que nous faisons. En tant que communauté d’explorateurs, nous restons curieux de nouvelles idées, de nouveaux lieux et de nouvelles personnes. En vous joignant à The North Face, vous aiderez à fournir le meilleur équipement pour nos athlètes et l’explorateur moderne. Vous aurez également l’occasion, les outils et l’environnement d’explorer plus profondément le monde qui vous entoure et d’établir des liens significatifs et durables. Comment vous allez faire une différence · Encadrer et développer le personnel pour dépasser les objectifs de productivité individuels et de magasin. · Engagez les clients dans la conversation autour des produits, des activités et des événements communautaires locaux de The North Face. · Superviser la couverture et les activités du sol, y compris l’ouverture et la fermeture des magasins comme prévu. · En partenariat avec le directeur du magasin, fournir une formation et un développement continu du personnel du magasin dans l’engagement des clients et tous les programmes, politiques et procédures de l’entreprise. · Aider le directeur du magasin à atteindre tous les objectifs financiers et opérationnels, y compris le contrôle des dépenses, la prévention des pertes, les audits de magasin et les rapports hebdomadaires. · S’associer au directeur du magasin pour la mise en œuvre des directives de marchandisage visuel et maintenir des normes conformes aux stratégies de marque de l’entreprise; s’assure que la marchandise sur le plancher de vente est réapprovisionnée de manière appropriée. · Associez-vous au directeur du magasin pour assurer la conformité et le respect des politiques et procédures, des normes et des pratiques, ainsi que des directives de l’entreprise. · Modélisez un comportement qui respecte les antécédents, l’expérience et les différences culturelles des autres, tout en maintenant l’intégrité et les valeurs de VF Corporation et de la marque. · Promouvoir un environnement qui encourage la participation, la créativité et l’apprentissage en partageant les meilleures pratiques et en s’appuyant sur les idées des autres. Ce que vous apportez Obligatoire · Plus de 1 an d’expérience en gestion de magasins dans un environnement de vente au détail au rythme rapide et très attrayant · Capacité éprouvée à atteindre et à dépasser les résultats de vente. · Capacité de travailler selon un horaire flexible pour répondre aux besoins de l’entreprise; nécessitera des week-ends, des soirées et des jours fériés. · Excellentes compétences en communication, tant verbale qu’écrite · Possibilité de hiérarchiser les tâches dans un environnement de magasin au rythme rapide. · Capacité éprouvée à atteindre les objectifs de l’entreprise en envoyant des résultats grâce à l’équipe du magasin · Volonté et désir d’apprendre et de partager des connaissances sur les produits, la communauté locale, les expériences et les activités pertinentes pour la clientèle du magasin. · Capacité et désir d’offrir une expérience client très engageante grâce au service individuel, à la conversation et à l’établissement de relations. · Excellente capacité de prise de décision dans un environnement trépidant · Détails orientés. · Compétences informatiques, y compris le traitement de texte, les feuilles de calcul et les logiciels Préféré · Expérience dans un environnement de vente au détail spécialisé, l’industrie des vêtements de plein air ou expérience avec la vente d’équipement de plein air préféré. · Diplôme d’études secondaires ou GED · Physique · Utiliser de l’équipement et de la technologie de bureau (c.-à-d. ordinateurs, tablettes, téléphones, copieurs, etc.) · Debout requis pour l’ensemble du quart de travail. · Pliez, soulevez, ouvrez et déplacez le produit jusqu’à 50 livres au besoin. · Utilisez des échelles pour le merchandising visuel, les réglages de la lumière et le placement des bannières de fenêtre Libre d’être, inclusion et diversité En tant qu’entreprise axée sur la performance, nous nous efforçons de favoriser une culture d’appartenance basée sur le respect, la connexion, l’ouverture et l’authenticité. Nous nous engageons à construire et à maintenir un milieu de travail qui célèbre la diversité de nos associés, leur permettant d’apporter leur moi authentique au travail chaque jour. Qu’est-ce que c’est pour vous Nous sommes dans l’entreprise de libérer le potentiel humain, motivé par les idées, l’énergie et l’engagement de nos gens. C’est pourquoi nous offrons des avantages complets qui encouragent le bien-être mental, physique et financier de tous les associés vf. En ce qui concerne les avantages, nous sommes le paquet total. Allez dans MyVFBenefits.com et cliquez sur « Vous cherchez à rejoindre VF? » pour en savoir plus. N’ARRÊTEZ JAMAIS D’EXPLORER™ Notre société mère, VF Corporation VF est l’une des plus grandes entreprises de vêtements, de chaussures et d’accessoires au monde qui relie les gens aux modes de vie, aux activités et aux expériences qu’ils chérissent grâce à notre famille de marques emblématiques de vêtements de plein air, de vêtements actifs et de travail. Au cœur de notre voyage se trouve notre objectif à l’échelle de l’entreprise: nous alimentons des mouvements de modes de vie durables et actifs pour l’amélioration des personnes et de notre planète. C’est notre but. C’est la raison pour laquelle nous venons au travail tous les jours. C’est un engagement partagé par nos associés mondiaux de toutes les marques. Notre objectif nous unit et nous amène à poursuivre nos objectifs, ensemble. C’est notre vocation. Pour en Savior plus, vfc.com Nous n’avons qu’une seule question. Êtes-vous dedans? Supervisor As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program. The North Face, a VF Company At The North Face we dare to lead the world forward through Exploration. We were born to Explore. We were born to Disrupt. We were born to Lead. The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product. We believe that exploration is a mindset – both on the mountain and off the mountain – and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections. How You Will Make a Difference Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation around The North Face products, activities and local community events. Supervise floor coverage and activities, including opening and closing store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. What You Bring Required 1+ years of store management experience in a fast-paced, highly engaging retail environment Proven ability to meet and exceed sales results Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Excellent communication skills, both verbal and written Ability to prioritize tasks in a fast-paced store environment Proven ability to meet business goals by driving results through store team Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building Excellent decision-making ability in a fast-paced environment Detail orientated Proficient computer skills including word processing, spreadsheets, and software programs Preferred Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred. High School Diploma or GED Physical Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. NEVER STOP EXPLORING™ Our Parent Company, VF Corporation VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com We just have one question. Are you in? Hiring Range: $17.43 CAD - $26.14 CAD per hour Minimum Start Rate: $21.70 Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, and Dickies®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. VF Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote inclusion throughout VF around the world.VF is an equal opportunity employer. VF provides equal employment and advancement opportunities to all qualified individuals. VF bases employment decisions on skills, qualifications, and abilities. To learn more, read our Equal Opportunity Employment Policy here. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to PeopleServices@vfc.com.
