Requisition ID: 18660? Department: Transit Services Dept.? Service: Transit Customer Syst & Planning Service? Branch: Service Planning Branch Employment Type: 2 Full-time Temporary?-?Up to 18 months?Work Hours: 35.00?hours per weekAffiliation: ATU 1760?Salary Information: $59 211,88?- $83 982,08? annually (2023 rates of pay)Location: Transit Service, 1500 St.Laurent ?City: Ottawa, ON Job Category: Transit Services - OC Transpo?Application Close: 15/08/2025JOB SUMMARY
Transit Service Planning is responsible for service and operations planning for bus, rail and Para Transpo services (including route planning, bus stop planning, service frequency, scheduling, and bus type assignment), capital and operating budgeting for the department, transit fare policy, performance reporting, development of policies and long-range plans, establishment of service standards and design standards, delivery of the City’s transit priority program, and continuous improvement for departmental operations.
You are responsible for performing a wide range of activities that support Transit Planning initiatives. You may be required to perform any or all of the following:
conducting assessments of existing scheduled transit services to determine if services achieve service design guidelines;
conducting the annual service performance review;
developing detailed service specifications;
coordinating and conducting surveys and data collection;
managing all data and ensuring data integrity;
coordinating information on construction or other work affecting the Transitway and the greater transit system;
participating in special projects/studies covering a wide variety of operational and corporate subject matters; and
responding to customer enquiries, representing the branch at external meetings and participating in special projects as assigned.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in geography, urban planning, engineering, operations research, economics or similar field.
Minimum of 2 years of experience in transit service planning that includes experience using data analysis software and programs.
CERTIFICATIONS AND LICENCES
Not applicableKNOWLEDGE
Understanding of issues and principles involved in the provision of public transit in Ottawa, such as accessibility issues, local government structure and land-use planning process
Knowledge of transit planning and scheduling principles
Knowledge of survey and analysis techniques
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Able to work independently with minimum supervision and collaboratively with all staff as part of a team
Possess organizational skills and flexibility to plan, organize and prioritize own work and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Possess strong analytical skills to investigate problems
Able to interpret/analyze/evaluate large volumes of data, to make decisions and formulate recommendations
Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/Internet
Possess excellent interpersonal and communication skills
Demonstrate ability to write clear and concise correspondence and reports
Possess strong presentation abilities
Able to learn or master the use of transit related software (i.e. Hastus, MAP, APC)
Thorough and attentive to detail
Able to demonstrate sound judgement
Flexible and adaptable to deal with shifting priorities
Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
