Bilingual Help Desk Representative
Support a leading printing industry client on-site in Winnipeg, providing Tier 2 technical assistance in a dynamic and bilingual environment. This role offers weekday hours, casual dress, and hands-on IT exposure. Ideal for tech-savvy professionals with Windows expertise, customer support experience, and a valid driver’s license.
What is in it for you:
• Hourly salary of $18.45.
• 6-month contract.
• Full-time position: 37.50 hours per week.
• Monday to Friday, between 8 am to 6 pm.
• On-site work in a dynamic environment.
Responsibilities:
• Provide first-level help desk support by telephone.
• Assist sales personnel with client-specific software and internal tools.
• Troubleshoot issues in a Microsoft Windows environment.
• Gain proficiency in client-specific systems and workflows.
• Deliver effective technical assistance in both English and French.
• Maintain a professional and helpful approach in a casual work environment.
What you will need to succeed:
• Community college diploma or equivalent required.
• Driver’s license and access to a personal vehicle required.
• 1+ year of help desk or technical support experience.
• Proficient in Microsoft Windows and general business applications.
• Familiarity with basic computer network infrastructure is an asset.
• Bilingual in English and French to support clients in both languages.
• Strong written and verbal communication skills.
• Good interpersonal skills.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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