About CVIMS:
Central Vancouver Island Multicultural Society (CVIMS) is a non-profit settlement organization located in Nanaimo, B.C., Canada. Established in 1979, CVIMS provides support to newcomers and refugees. Services include settlement, employment, family, language and community programs. We are client-driven and committed to being accessible and responsive to, as well as reflective of, our diverse community.
Job Summary:
The Community Development and Engagement Liaison is responsible for fostering meaningful connections between the organization and diverse community stakeholders. This role supports the development and implementation of inclusive community programs, partnerships, and engagement strategies that promote equity, diversity, and inclusion (EDI). The successful candidate will lead outreach efforts, build partnerships, and create programs that empower diverse communities while promoting a culture of belonging and social equity.
Key Responsibilities:
Develop and implement strategies to engage diverse communities in an inclusive and culturally responsive manner both online and in person.
Build and maintain successful relationships and communication approaches with community organizations, local leaders, and partners to strengthen partnerships.
Coordinate and execute social media strategies to enhance client and community program presence, engagement and partnerships.
Create, schedule, and publish engaging content across various social media platforms. Monitor social media channels and analyze performance metrics.
Assist with updating and maintaining CVIMS’ website forms and content.
Develop, facilitate and report on community connections programming for volunteer and clients.
Ensure that community engagement strategies align with EDI best practices by providing feedback and keeping up to date on current best practise.
Organize and facilitate community meetings, workshops, and events that foster collaboration and dialogue.
Advocate for underrepresented and marginalized groups by addressing systemic barriers and promoting equitable access to resources.
Develop educational materials and training sessions/programs to raise awareness of EDI principles for local community partners, employers, and CVIMS.
Assist in the design and execution of programs that support social inclusion, economic development, and community well-being.
Monitor program outcomes and make data-driven recommendations for continuous improvement.
Support grant writing and funding initiatives that align with community development goals.
Serve as a liaison between the organization and community groups, ensuring that voices from diverse backgrounds are heard and included in decision-making.
Collaborate with internal teams to integrate community feedback into policies, services, and initiatives.
Develop reports and presentations on community engagement efforts and their impact.
Maintain records of client and community partner participation in regard to session attendance, program outcomes and feedback for program evaluation and reporting.
Contribute to program reports and funding applications by providing insights and data from facilitated sessions.
Follow CVIMS reporting protocols for incident reporting.
Attend and actively participate in all staff meetings and group trainings.
Perform other related duties as assigned by the Team Lead or Director of CVIMS.
Required Education and Certifications:
Bachelor’s degree or diploma in community development, communications, public administration, or a related discipline reflecting equivalent education in social services. Relevant experience combined with education will also be considered.
Class 5 Driver’s License and own transportation required
Vulnerable Sector Criminal Record Check on file with CVIMS required.
Training or demonstrated proficiency using client databases, Microsoft Office 365, Zoom, Teams, and other digital tools.
1-2 years’ experience working in a marketing or outreach role with website development (Wordpress).
First Aid Level 1 required.
Strong administrative and communication skills with attention to detail.
Preferred Jobs Skills and Abilities:
2-3 years' work experience within community development, communications or EDI related field.
Strong knowledge of EDI principles and best practises.
Proven ability to work effectively with diverse populations, including historically marginalized groups.
Experience in program development, event planning and partner engagement.
Ability to work independently, manage multiple projects and adapt to changing priorities.
Proficiency in data collection, research and analysis to assess community needs and impacts.
Fluency in a second language would be an asset.
Priority will be given to applications who are eligible to work in Canada for minimum 3 years.
Accountable individual who adheres to agency polices and procedures.
Attitudes and values in keeping with the CVIMS vision and goals.
Additional Information:
Travel within Nanaimo Regional District will be required. Occasional travel to locations in other parts of British Columbia and/or Canada for purposes like professional development, networking, or conferences may also be required.
Some work outside of regular office hours, including evenings and weekends, will be required. Flex time schedules will be made to accommodate non-regular work hours. All overtime must be approved in advance.
Fully funded health/dental benefits and group RRSP available after 3-month probation