Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team. Responsibilities Supports the team with coordinating large customer deliveries and resolving shipping or receiving issues, keeping records/logs of all materials Applies acquired job skills and company policies and procedures to complete assigned tasks Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice Normally follows established procedures on routine work, requires instructions only on new assignments Documentation & System Updates Coordinates speedy and efficient delivery of goods to the required destination and obtains sign-off for receipt Informs recipients that goods ordered have been delivered Shipping & Receiving Maintains records of materials received and shipped, within a semi-routine scope Receives goods delivered to the Data Center either directly or following acceptance by security Enters all relevant details of all inbound/outbound shipments and ensures order requirements are fulfilled Uses shipment spotlight and shipment dashboard for customers inbound/outbound shipments Inspects received goods and rejects unsatisfactory items where necessary Problem Solving Proactively works and communicates with internal/external customers to ensure on-time deliveries May assist with resolving difficult shipping and receiving issues Hazardous Materials Follows established procedures on hazardous materials, requires supervision on new assignments Follows and complies with hazardous materials within semi-routine protocols, as described by regional regulatory bodies Equipment Tracks stored and/or abandoned equipment Uses the aging shipment business processes/tools for Shipments over 5 days, 14 days, 30 days and 90 days Data Center Support Assists with delivering and removal of customers equipment from cages through the use of established procedures When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the Data Center Qualifications Typically requires a high school diploma and 1-2 years of equivalent work experience Regional hazardous materials certification preferred Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/ Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. 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