Legend Boats is hiring!
We have an open vacancy for a Full Time Service Advisor in Barrie, Ontario. In this role, you’ll be the main point of contact for our customers, providing exceptional service and guidance throughout their service experience. You’ll coordinate service appointments, manage repair orders, and ensure smooth communication between our customers and technicians. This role is all about delivering top-notch customer service, organization, and teamwork.
Who We Are:
Legend Boats is your partner in creating unforgettable memories on the water. As a leading Canadian boat manufacturer, we design and build high-quality aluminum, deck, and pontoon boats that are perfect for Canadian waters.
Our commitment to excellence extends beyond our products. We strive to create a positive and inclusive workplace where everyone feels valued and supported. Join our team and be part of a company that's dedicated to innovation, quality, and unforgettable boating experiences.
Compensation:
$20 - $25 per hour, based on experience. Plus, you’ll enjoy performance-based bonuses and opportunities for career advancement!
What will you be doing?
Greet clients with a smile and provide exceptional customer service
Answer phone calls promptly and professionally
Process sales efficiently and accurately
Perform boat drop-off and pick-up, ensuring a smooth experience for our customers
Collaborate with the service shop on identifying parts/accessories that add value to our customers
Co-ordinate service appointments and technician tasks to keep operations running smoothly
Provide expert phone troubleshooting and maximize sales opportunities
Conduct boat and accessory orientations and follow-up programs to build lasting relationships
Handle parts inquiries and sales with knowledge and efficiency
Organize store displays and maintain a visually appealing,well-stocked environment
Assist with administrative tasks and data entry to ensure accurate recordkeeping
Perform cleaning, deliveries, and light mechanical tasks to contribute to a clean and well-maintained workspace
Participate in inventory counts and training to stay updated on products and procedures
Assist with yard cleanup and winterization to prepare for the off-season
What makes you an ideal candidate?
You have strong interpersonal skills and a positive, can-do attitude that shines through in all interactions.
Your excellent communication and problem-solving abilities help you navigate challenges with ease.
Passionate about boating, you have a genuine interest in delivering exceptional customer satisfaction.
You can work independently or collaborate seamlessly as part of a team.
Highly organized with strong time management skills, you can juggle multiple tasks efficiently.
You’re always eager to learn and adapt to new challenges, staying flexible in a dynamic environment.
Why Join the Legend Family?
Great Company Culture: Experience a supportive and collaborative work environment where your contributions are valued.
Ongoing Training: Grow your skills and have access to future opportunities within the company through our exclusive Legend and Mercury training programs.
Celebrate Together: Enjoy company-sponsored events, holidays, and celebrations.
Get Out on the Water: Take advantage of our Live the Legend Program and experience the thrill of boating firsthand.
Work-Life Balance: Start with 2 weeks of annual vacation to recharge and explore new adventures. Plus the opportunity to participate in our Flex Vacation program that allows you to save for additional time off.
Benefit from our comprehensive benefits package, including medical, dental, life, and disability insurance, after 6 months of employment.
Secure Your Future: Participate in our voluntary Retirement Savings plan with company-matched contributions, after 6 months of employment.
Ready to take the next step?
Explore all our career opportunities at Legend Boats!
