This is an opportunity in the exciting and fast-growing transportation
technology industry. Public transit is being transformed from a system of
static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be
one of the pioneers shaping this transformation. You’ll join a robust and
rapidly growing client success team.
As Project Manager, you’ll be responsible for managing multiple concurrent
client projects from beginning to end, delivering customer success while
ensuring adherence to scope, timeline, and budget.
Please note: the successful candidate for this role must be in the Pacific or
Mountain Time Zone
Your day-to-day responsibilities will include:
- Program management: Plan and execute initiatives as per the project timeline.
Develop and administer the project budget and resource management. Help
manage junior team members and subcontractors. Identify, assess, and mitigate
risks. Facilitate communication and coordination between project stakeholders
including transit planners, senior management, marketing, and operations
staff.
- Support new service launches: Support the implementation team by assisting
with service modeling, siting analysis, end-user training, managing
subcontractors, testing, monitoring KPIs, and on-site activities.
- Client stakeholder management: Build relationships with stakeholders,
understand and manage expectations, provide status updates, identify and
mitigate stakeholder concerns and risks, and facilitate collaborative
decision making.
- Prepare reports and presentations: Utilize reports and/or presentations to
inform and influence stakeholders and decision-makers. Work with the
project’s technical staff to distill insights into easily understandable and
persuasive written communications, for a variety of stakeholders.
- Mentor and coach: Advise team members to accomplish project goals and resolve
technical/operational issues.
- Drive continuous improvement: Build, maintain, and train internally on
project management best practices for micro-transit rollouts. Collaboratively
develop weekly/monthly actions to drive continuous improvements, and to
achieve the service’s objectives (e.g. user experience, ridership, operating
efficiency, financials etc.).
- Improve internal processes and tooling: Identify ways to further automate and
systematize our internal processes. Collaboratively champion internal
process/tooling improvements.
- Educate: Continuously expand the collective knowledge base of the company
through multi-disciplinary learning and knowledge sharing.
Preferred Qualifications:
- Education: Post-secondary degree in Business/ Engineering/ Finance, or
related discipline
- 3 to 8 years of experience in a project management role
- Project Management certification: PMP or CAPM (or equivalent experience)
considered an asset
- Top-notch communicator: Strong written/oral communication and presentation
skills. Experience preparing reports for management
- Data Story-Teller: Proficient in Excel and Microsoft Office tools. Experience
analyzing data and creating data-driven narratives and presentations
- Location: Based in Pacific or Mountain Time Zone
- Willing to travel at least 20% of working time, as needed (Canada and USA)
Compensation and Benefits:
- Base Salary: $95K - $120K + performance-based bonus + stock options
- Work-Life Balance & Additional Perks: Flex-time work schedules, vacation
time, catered lunches, social events, casual dress code
- Benefits Plan: Medical, dental, prescription, life/health spending accounts
and more
Who we are:
http://www.rideco.com [http://www.rideco.com/]
RideCo powers on-demand transit. Public transit agencies and fleet operators use
RideCo's cloud-based software platform to provide on-demand shared rides in
dynamically routed buses and vans. RideCo is growing rapidly, and it is the most
adopted cloud-based on-demand transit software among the ten largest cities in
the United States. Our marquee clients include Philadelphia’s SEPTA, San
Antonio Metro, and Houston Metro.
RideCo’s software powers a diverse range of use cases, including paratransit,
residential/ suburban travel; first-mile-last-mile connections for transit hubs;
and corporate employee transportation. The success of these services is
supported by the industry's best customer service, including a 95% plus customer
retention rate. We are investing to scale up and capture the growing demand for
on-demand shared rides solutions.
RideCo is proud to be an equal-opportunity employer. We hire the best talent and
strive to build a meritocratic culture. In accordance with the Accessibility
for Ontarians with Disabilities Act, accommodations are available upon request
for candidates taking part in all aspects of the selection process. If you
require special accommodation to complete any portion of the application or
interview process, please mention this in your application. #Li-Remote
