The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division. Key Accountabilities: • Oversee the operations of the division. • Overall business unit accountability for performance, safety and profitability. • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance. • Executes necessary precautions to ensure safety and compliance with company standards and other standards and regulations. • Liaise with the Health and Safety team to ensure thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining. • Work closely with the HR team to oversee personnel needs of the division including selecting, coaching, disciplining, and training employees and evaluating employee performance. • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs. • Manage and provide leadership for supervisors and direct reporting employees within the division. • Manage and attend all Health and Safety meetings and train employees on any safety issues. • Review all employee timecards for accuracy on a daily basis. • Assist in forming business plans for tenders and other new business ventures. • Attend meetings as required. • Oversee that all employees are adhering to company policies and procedures. • Other duties as directed or required. Requirements: • University diploma/degree in business or equivalent work experience required. • Minimum 5 years in an Operations Manager role. • Experience and strong knowledge in Waste Management Industry. Skills & Attributes: • Proven leadership experience with the ability to motivate and inspire. • Excellent verbal and written communication skills. • Strong ability to plan, prioritize and execute. • Excellent knowledge of operations. • Strong computer skills. • Excellent team player. • Excellent ability to listen, analyze and adapt to change. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
