Drive for Excellence
Since 2015 AutoPlanet Brampton has strived on innovation as Ontario’s largest
indoor pre-owned dealership. With over 1000 vehicles, we aim at being
progressive and dynamic in everything we do. We are committed to putting our
team and guests first which is why we have achieved a high guest satisfaction
rating and a relaxed buying experience.
AutoPlanet Brampton is currently seeking a BDC Sales Representative to join
their dynamic team in Brampton.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be
the preferred automotive group by fostering fair and respectful relationships
that positively impact our team, customers, partners, and communities. Our core
values as an organization are the principles we were built on that guide us
today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous
improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and
raise families
Here’s what you’ll deliver:
- Communicate effectively by telephone and email with customers (both inbound
and outbound communication).
- Schedule appointments.
- Answer inbound calls and respond to all customer inquiries and all web leads
promptly and effectively follow up with clients and prospective clients by
utilizing established dealership templates to communicate with customers by
email and telephone.
- Utilize dealership call scripts for all inbound and outbound sales calls.
- Schedule, log, and confirm appointments with customers and achieve
daily/weekly/monthly goals as established by the BDC Manager.
- Update the CRM with information regarding all verbal communication with
customers.
- Enter information in the Appointment Log when an appointment is scheduled.
- Study products and services to continually enhance your ability to assist
customers.
- Complete necessary certification tests.
- Study used vehicle inventory on a weekly basis.
- Learn pertinent dealership processes.
- Comply with any customer handling and marketing functions.
- Communicate with the BDC Manager and relate any potential customers issues or
problems.
- Perform all outbound campaigns as periodically assigned by the BDC Manager.
- Perform marketing call campaigns as required and act as a backup to Greeters
as required.
- Follow the policies and procedures of the BDC department and AutoPlanet
Direct
What do you need to succeed?
- Minimum 1-2 years experience in the automotive service industry.
- High School Diploma or equivalent.
- Must have a valid OMVIC license or are willing to attain an OMVIC license.
- Must have a valid Ontario Driver's License and good driving record.
- Excellent communication, interpersonal and time management skills.
- Ability to adapt to a changing environment and meet deadlines.
- Minimum 1 year dealership licensing experience required.
- Strong computer & leadership skills.
- Must have the ability to multi-task and work under pressure.
- May be required to work on Saturday and Sunday as per business needs.
- Must be willing to be flexible with work schedules.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
This compensation range will be based on knowledge, experience and bonus
earnings
Job Type: Full Time - Permanent
Compensation: $40,000 - $60,000 per year
Performance Auto Group is a leading automotive company in Southern Ontario with
over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton,
Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto.
Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor
used car showroom.
We thank all applicants; however only those contacted for an interview will be
considered. We are an equal opportunity employer and welcome applications from
people with special needs. Accommodations will be provided throughout the
selection process as requested. For any inquiries please email us.
LI-NW1
