Drive for Excellence
When it comes to Fords, Planet Ford is a king in the industry. Rated one of the
top 25 dealerships in Canada, we have a proven track record for quality and
service for the last 15 years.
Planet Ford is looking for a Sales Manager to join our dynamic team!
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be
the preferred automotive group by fostering fair and respectful relationships
that positively impact our team, customers, partners, and communities. Our core
values as an organization are the principles we were built on that guide us
today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous
improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and
raise families
Here’s what you’ll deliver:
- Assist the General Manager in the planning and forecasting of goals and
objectives for the department and strive to meet them, as well as the
development and implementation of new and existing policies and procedures.
- Conduct monthly meetings with department employees to discuss activities and
problems of mutual interest.
- Reach sales goals on strict timeline requirements.
- Grow revenue and profitability in sales territory.
- Report performance goals and achievements on a regular basis.
- Handle all customer complaints on a timely basis.
- Ensure that work is assigned to sales staff in an efficient and equitable
manner.
- Ensure that adequate staff is available to handle the expected customer
demand.
- Assist in developing and controlling the performance of the department using
tools such as daily operating control; efficiency and productivity control;
comeback reports; warranty reports; telephone surveys; and monthly
forecasts.
- Assist in the collection of delinquent or slow paying accounts receivable for
vehicle sales.
- Responsible for supporting Sales Consultants and driving a high level of
performance among the sales team.
- Oversees the efforts of Sales employees to enhance the image and customer
satisfaction ratings of the dealership.
- Ensure customer retention and profitability by recruiting qualified sales
personnel.
- Establishes and enforces product-knowledge standards.
- Actively support, encourage, and motivate sales personnel daily to maintain
high morale.
- Uphold all rules and procedures (i.e., support enforcement, including
disciplinary action as necessary).
- Work in strict compliance with the requirements and regulations of the
Ontario Motor Vehicle Industry Council (OMVIC).
- Work in strict compliance with the Laws of the Province of Ontario and Canada
including, but not limited to, the Employment Standards Act (ESA), the Motor
Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with
Disabilities Act (AODA).
- Comply with all company policies, standards and procedures.
- Other duties as required by management.
What you need to succeed:
- Post Secondary Degree/Diploma in Business Administration.
- Experience in the retail sales of motor vehicles.
- 3-5 years of management experience in the automotive industry.
- OMVIC Certification is required.
- Dealer CRM system experience is required.
- Must have a valid Ontario Driver's License and good driving record.
- Ability to support the organization’s goals and objectives.
- Excellent interpersonal and team building skills.
- Demonstrate effective verbal, listening, and written communication skills.
- Attention to detail and ability to maintain a high level of accuracy.
- Exceptional customer service orientation.
- Excellent time management skills, ability to multitask and work well under
pressure.
- Ability to manage stress and work with tight deadlines.
- Highly self motivated and directed.
- Self-motivated and ability to work with minimum supervision.
- Must be willing to be flexible with work schedules.
- May be required to work on Saturday as per business needs.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
This compensation range will be based on knowledge, experience and bonus
earnings
Job Type: Full Time - Permanent
Compensation: $100,000 - $150,000 per year
Performance Auto Group is a leading automotive company in Southern Ontario with
over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton,
Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto.
Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor
used car showroom.
We thank all applicants; however only those contacted for an interview will be
considered. We are an equal opportunity employer and welcome applications from
people with special needs. Accommodations will be provided throughout the
selection process as requested. For any inquiries please email us.
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