WHY SHOWPASS: At Showpass, we're reigniting the joy of live experiences and empowering event organizers with tools that elevate the fan experience. Our mission is to create unforgettable events by delivering innovative solutions, and our team is passionate about making that vision a reality. Here, you’ll have autonomy and impact, and your work will directly affect how thousands of organizers deliver amazing experiences. We support career growth and creativity, and we move fast.
TITLE: Solutions Engineer
LOCATION: Calgary, AB
THE ROLE: You will be the technical bridge between our clients and our platform. You’ll design, prototype, and shape the scalable capabilities of what our product could do, with hands-on support from the Product team.
THE RESPONSIBILITIES:
Lead technical discovery, solution architecture and walk-throughs that win strategic deals
Build 1–3-week PoCs and reference implementations using our APIs
Convert your wins (repeatable solution patterns, client blocks etc.) into reusable assets: starter kits, SDK examples, and CLIs that get client dev teams from zero to “live” fast
Advise clients and client partners on best practices for theming and site structure, and when needed, deliver polished demos or focused build-outs to unblock key launches
Improve our developer ecosystem by enhancing our APIs, SDKs, webhooks, and third-party integrations (CMS, analytics, ads)
Support RFPs and security reviews, ensuring clean project handoffs
Occasional travel for client on-sites (workshops, implementations or go-lives)
THE REQUIREMENTS:
Post secondary education in Engineering, Computer Science or related is an asset
Minimum 3 years in a technical, client-facing role (e.g., Solutions Engineer, Sales Engineer, Solution Architect) in a SaaS environment
A strong grasp of modern web architecture, APIs (REST/GraphQL), authentication patterns, and webhook/event-driven systems
Hands-on prototyping skill with Python/Django or TypeScript/Node to build SDKs, CLIs, webhook handlers, or other integration tools
Comfortable instrumenting analytics and validating end-to-end data flows
Exceptional communication skills
Team player who enjoys working with others
WHY YOU'LL LOVE THIS JOB:
You'll build starter kits and reference implementations that our teams and clients rely on
You'll see your client-validated solutions become core platform features
You will see your work directly move the needle on deals, client launches, and our product roadmap
You'll work alongside a passionate, low-ego team that values great work and learning together
Showpass is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals. We thank all interested applicants; however, only qualified applicants selected for an interview will be contacted.
