Knix is an award-winning intimate apparel and activewear brand that is
re-inventing intimates for real life. Through our innovative products and our
engaged community, we are empowering people everywhere to be unapologetically
free. Launched in 2013, we are one of the fastest-growing intimate apparel
brands in North America and are globally recognized as an innovator within the
apparel space. We reach over 3 million customers through our online stores,
Knix retail locations across North America and channels such as wholesale and
Amazon. We are revolutionizing the apparel industry with our best-in-class
customer experience, innovative products and brands Knix and Kt by Knix. Come
join us if you are looking for a purpose-driven and authentic career!
We are looking for a Seasonal Sales Associate (Part-Time) who will create a
comfortable and uplifting environment for customers as they explore the store
and Knix’s product line. Actively listening to their needs and preferences, you
expertly guide the customer experience from greeting to fit to purchase. You are
intuitive, enthusiastic, and able to leverage your love for Knix to drive sales
goals and enhance customer loyalty.
Contract End Date: January 12, 2026
Knix Store Location: 1150 Robson St, Vancouver, BC V6E 1B5
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What's in it for you:
- Highly competitive compensation plus monthly bonus!
- Generous employee discounts that offer up to 50% on your favourite Knix
products
- Parental Leave Top-Up Program
- Access to a mental health & wellness platform that offers therapy and
coaching sessions
- A one-of-a-kind culture that is committed to fostering an inclusive and
diverse workplace where all our team members can bring their whole selves to
work
- Opportunities for monthly, quarterly, and semi-annual awards and recognition
- Opportunities to advance in your career - We are growing!
About You:
- You have a pulse on what Knix customers want and know how to engage and
delight them.
- You thrive in a dynamic environment and have the ability to think on your
feet.
- You understand what we all experience in fitting rooms and are a natural at
making others feel comfortable.
- You’re a born team player and always look for ways to help the group succeed.
- You’re passionate about our customers and inspired by Knix and our mission.
Responsibilities:
- Create a comfortable and uplifting end-to-end experience for all Knix
customers.
- Actively listen to customer preferences and recommend products they’ll be
sure to love.
- Lead product fittings to ensure customers buy the correct size the first
time.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and
drive sales.
- Escalate any issues or opportunities as required to the Store Manager.
- Continually work to improve cleanliness, set-up and organization in all areas
of the store.
Qualifications
- Previous experience in customer service is considered an asset, but above all
else, you are great with people and are passionate about delivering
exceptional customer experiences.
- A warm demeanour with a “get it done” approach.
- You love being part of a team and are a great collaborator.
- Resourceful with a keen ability to effectively resolve customer issues.
- An affinity for our product line and a belief in the Knix mission!.
Eligibility Requirements
- Must have the necessary work authorization to be legally employed in Canada
and be 18 years of age or older
- Ability to lift and handle packages weighing up to 25lbs
- Ability to move efficiently through the store for long periods of time and as
needed for an entire shift.
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$19.50 - $19.50 an hour
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How we Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong
belief in our mission. Our people are naturally curious and ambitious by nature.
Employees feel respected and supported at Knix. We take an inclusive and
equitable approach offering the same interview experience to every candidate we
meet with. Knix is an equal opportunity employer, we celebrate everyone and
their intersecting identities. We know and believe that diverse and inclusive
teams empower us to make better decisions and inspire innovation so that we can
better serve our customers and community. We are committed to providing
reasonable accommodations and will work with you to meet your needs. If you are
a person with a disability and require assistance during the application
process, please don’t hesitate to reach out! We celebrate our inclusive work
environment and welcome members of all backgrounds and perspectives to apply.
