CSC Generation (CSC) is an AI-enabled multi-brand platform that acquires and
transforms retailers into profitable, digital-first, consumer-centric
businesses. CSC owns and operates more than 10 retail, eCommerce, and wholesale
companies, including Sur La Table, One Kings Lane, and Backcountry.
We are hiring a Strategy & Operations Analyst – AI Tools & Automation to support
one of CSC’s brand CEOs in driving key operational and AI initiatives. This role
blends AI product thinking, business intelligence, and project execution—and is
ideal for someone early in their career who is both highly analytical and deeply
curious.
This is a demanding role. But for the right person—driven, sharp, and eager to
learn—there is no ceiling to how quickly you can grow within the organization.
You'll work directly with top executives, tackle real business challenges, and
build a deep foundation in strategy, operations, and AI product work.
This position will report into the CEO of a CSC Generation brand.
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What you get to do every day:
- Partner with the CEO to operationalize strategy and accelerate key
priorities.
- Build lightweight, AI-powered internal tools that streamline workflows across
functions.
- Create and own project plans, track deliverables, and follow up with
stakeholders to ensure execution.
- Analyze trends in sales, marketing, merchandising, and ops to generate
actionable insights.
- Use generative AI tools to automate reporting, draft content, and develop
workflows.
- Prepare executive updates, dashboards, and internal presentations to guide
decision-making.
- Work closely with department leaders to identify repetitive processes and
launch automation pilots—replacing manual workflows with scalable, AI-enabled
systems.
What you bring to the role:
- Bachelor's degree in Business, Computer Science, Engineering, or related
field.
- 1–3 years of experience in consulting, analytics, bizops, product, or similar
high-intensity roles.
- Strong grasp of AI tools (ChatGPT, Claude, Copilot, etc.) and how to
integrate them into daily work.
- Familiarity with automation tools (n8n, Zapier, Make.com [http://Make.com])
and experience designing lightweight workflows.
- Advanced Excel or Sheets skills; SQL, Python, or data visualization a plus.
- Fast learner with strong initiative, accountability, and follow-through.
- Highly organized, detail-oriented, and confident in navigating ambiguity.
- Hunger to grow fast, solve big problems, and learn directly from C-level
leaders.
What’s in it for you? Joining CSC Generation isn’t just about having a seat at
the table—it’s about helping redesign the table entirely. You’ll be challenged,
stretched, and supported as you grow faster than you thought possible. In
addition to competitive compensation, we offer:
- Executive Access: Work directly with brand CEOs and senior leadership,
solving real business problems and earning mentorship from top operators.
- AI-First Skill Building:Get hands-on with the most advanced AI tools in the
market. From automation to prompt engineering, you’ll build a modern tech
stack that sets you apart in any industry.
- Accelerated Career Path:High performers are quickly entrusted with greater
responsibility, new challenges, and leadership opportunities across our
portfolio of brands.
- Competitive benefits:Paid time off policies, 401(k)/RRSP match,
medical/dental/vision and a variety of supplemental policies, and employee
discounts at our portfolio companies
What our interview process looks like:
- ?? Step 1: If you align with our vision and meet the qualifications, we’ll
reach out to schedule a conversation and introduce CSC.
- ?? Step 2:You’ll complete a short AI or product-building challenge so we can
understand how you approach problems and execution.
- ?? Step 3:Participate in deep-dive interviews with CSC leadership focused on
your experience, product mindset, and operational thinking.
- ?? Step 4: Offer. We’ll move fast for the right candidate.
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Our preference is for candidates who reside near our hubs in Northwest Indiana,
Austin, Texas, and Toronto, Ontario.
Washington state applicants only: If you believe that this job posting does not
comply with applicable Washington state law, please notify us by sending an
email toWACandidates@cscshared.com.
The CSC Generation provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any
type without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal,
provincial, state or local laws.
It is unlawful in Massachusetts to require or administer a lie-detector test as
a condition of employment or continued employment. An employer who violates this
law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for
qualified individuals with disabilities in our job application procedures. If
you need assistance or an accommodation due to a disability, please contact
hrbenefits@cscshared.com [hrbenefits@cscshared.com].
