Department: Quality Control
Reports to: Supervisor, Production Quality
Location: New Westminster
Your Opportunity at ARC’TERYX:
ARC’One, our manufacturing facility, located in New Westminster, accounts for
approximately 10% of our global production and employs over 600 people.
Our proximity to the Design Center and the hands-on craftsmanship mindset makes
us a unique and exciting place to work. ARC’One is our laboratory. We
experiment, we test, and we produce our new products all under the hustling and
bustling production environment. This is where products physically come to life.
As a Production Quality Team Leader, your main duty is to perform and manage
quality control operations of production areas while leading and developing a
strong production quality team.
Meet Your Future Team:
The Manufacturing Quality Control team ensures that all product manufactured at
ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty
is to ensure a positive customer experience and uphold the integrity of the
brand.
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If you were our Manufacturing Production Quality Team Leader, here are some of
the core activities you would be doing:
- You lead and motivate the team, including but not limited to, providing
coaching, training, communicating objectives, and planning efficient
distribution of work with an open and positive culture
- You ensure that Quality Control Inspectors have the proper training,
information, and equipment
- You collaborate with Production to manage the prioritization and workflow of
the production quality control areas
- You are the first point of contact for production quality issues and make
assessment of product acceptability
- You support Quality Control Inspectors to resolve difficult quality issues in
production lines
- You coordinate rejected AQL lots and perform documentation of CAPA plans
- You drive root cause analysis of quality defects with production teams
- You monitor line performance to drive prioritization of quality improvement
in production lines
- You drive continuous improvement of quality control processes and engage with
production teams to drive quality improvements
- You collaborate with Quality Control Supervisor to provide performance
feedback
- You manage time, attendance, and vacation for production quality control
inspectors
- You are able to perform quality control inspection and backfill as needed
Here are some of the things you could be working on in the future:
- Create and enable access to standardized reference documents
- Create standardized work instructions
- Develop processes for people scheduling and workflow visibility
- Coach, mentor and develop new & existing team members
- Partner with AQL on alignment and shared knowledge
- Support Quality process mapping initiatives
- Analyze system related data to visualize and prioritize critical-to-quality
areas.
Are you our next Manufacturing Production Quality Team Leader?
- You have 2+ years of experience in the apparel factory environment
- You have knowledge of garment industry best practices
- You have excellent verbal and written communication skills
- You have intermediate computer knowledge, especially Microsoft Word and Excel
- You have high attention to details
- You remain highly flexible and adaptable when faced with ambiguity
- You have the ability to work well independently and efficiently without
direct supervision and to work effectively as a team
- You have excellent organizational skills and flexibility
- You are excited by knowledge transfer and training
- You have strong interpersonal skills with ability to deal with difficult
situation with tact and professionalism
- You are proactive in identifying the root cause of issues and developing
solutions
- You are able to balance autonomy and collaboration
- You seek the best (but sometimes not the easiest) solutions, with an
unwavering commitment
- You have basic knowledge of a spoken second language (asset)
- You have knowledge of Arc’teryx’s unique products (asset)
- Your passion for your work is paralleled by your passion for getting outside
and living it (asset)
- You thrive in a fast-paced work environment and have the ability to remain
adaptable, flexible and calm while receiving and giving feedback
- You “think out of the box”: you have this capacity to give your feedback and
to propose new ideas
- You arrange the day to day work, guide and review the work completed and
mentor and share knowledge with the QC Inspectors in the assigned production
lines
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$55,200 - $69,000 a year
A reasonable estimate of the pay range is CAD$55,200 - CAD$69,000 at the time of
this posting. Within the range, individual pay is determined by factors such as
job-related skills, relevant experience, and/or training.
Please note that the range details above reflect the base pay only and does not
include our competitive bonus program and benefits that we offer.
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Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of
inclusivity where voices are heard, people are seen, and values are respected.
We care about the uniqueness of our applicants, employees, and guests, and we do
so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while
also having the added benefit of helping make our business better. We believe
inclusion helps us to create a healthier, happier workplace, drive creativity
and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and
fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and
that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the
world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
