Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Opportunity for advancement
- Training & development
[https://lh5.googleusercontent.com/3v64QhsSdYIbqXG2qF29n6XFfGqdfTNgayRWRUk355nelkg0vPcQRAZWKIwu-wawozcAldVTnVnsbV_6TO_DTi9vqn7Q9sfInCUazNYVY4A_lr62Ai_fHqejwnxz9LYbDyVqSHQcq0z9hGkbgLt7lw]
HERE WE GROW AGAIN!
Come join us and become part of the greatest growth story to ever be told in the
fitness industry.
Crunch is a gym that believes in making serious fitness fun by fusing fitness
and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is
looking for energetic, enthusiastic people that are passionate about health and
fitness to join our team. Working at Crunch is more than a job. It’s an
opportunity to inspire others to reach their fitness goals. Our No Limit
philosophy attracts a diverse and welcoming group of professionals and makes
Crunch an amazing company to work for.
Position Overview:
Join our dynamic team as a Member Services Representative and be a key
contributor to creating a warm, inviting atmosphere that enriches the lives of
our team members and community. If you're passionate about fitness, excited
about delivering exceptional customer service, and driven by a shared purpose,
we want you on board.
Responsibilities:
- Proactively attract new business through member referrals, corporate lead
generation, territory outreach, and telephone inquiries, ensuring consistent
follow-up on sales leads.
- Exceed personal sales goals by leveraging effective sales techniques and
strategies.
- Demonstrate unwavering integrity and adherence to company core values in all
interactions.
- Provide excellent customer service while managing members' accounts and
booking Crunch One Kick Offs.
- Foster a welcoming environment for co-workers, members, and guests at all
times.
- Demonstrate enthusiasm, passion, friendliness, and ambition in all
interactions.
- Handle phone calls with courtesy and professionalism, making outbound calls
for trial passes and other leads.
- Maintain a clean facility and promptly address member requests and issues.
- Greets all members and guests with a smile and enthusiasm, ensuring
consistent member engagement.
- Effectively communicate special events, club services, programs, and
schedules to members and guests.
- Serve as an expert on all aspects of club facilities, services, and
operational hours.
Required Skills & Experience:
- Minimum of 1 year of experience in a service-oriented position, preferably in
a similar industry.
- Effective communication skills, both written and verbal.
- Strong customer service orientation with a commitment to exceeding
expectations.
- CPR/AED certification required (can be obtained within 30 days of hire).
Physical Requirements:
- Ability to lift or move up to 50 lbs.
- Prolonged standing and walking required for daily duties.
Our Core Values
- Communication is Key - Clarity and transparency with our processes and
expectations
- Leaders Grow Leaders - We empower, develop, and support each other through
shared commitment
- All In, All The Time - We give 100% without hesitation
- Challenge Transforms Growth - We embrace our challenges as an opportunity to
learn and grow
- Teamwork and Community - our team plays a vital role in our success and are
valuable contributors to the community
Are you ready to be a part of a team that values excellence and supports
personal and professional growth? Apply now to embark on a rewarding career
journey with us!
