Job Description The Opportunity Are you passionate about making a difference? Join us as an Office Manager in our vibrant Long Term Care community to help run the behind the scenes business operations. Your experience wearing multiple hats and managing multiple priorities will help ensure all administrative and financial activities are completed with a high level of accuracy. Your daily activities will help contribute to a greater experience for our employees, residents and families. In this role you will be focused on: Ensuring compliance of regulatory and internal standards based on applicable policies and legislation Engage with residents and their families to meet their needs through various administrative processes Ensuring privacy and confidentiality as the gatekeeper of employee and resident records and files What You Will Do: Collaborate - You will engage with all departments at the site to gather, administer and assist in various processes to support the site employees and residents Manage - Effectively manage billing system and resident's accounts to ensure invoices are promptly paid Comply - With required company policies and applicable Long Term Care legislation Lend a Helping Hand - You are able to juggle a variety of responsibilities and tasks on a day-to-day basis Cultivate - Promote an environment that provides optimal efficiencies and superior service for residents, families and stakeholders Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank What You Bring: Post-secondary education in Business Accounting Courses or equivalent Minimum of three (3) years of related administrative experience, and general accounting experience, preferably in Long Term Care Proficiency in Microsoft Office Suite (Word, Excel) Knowledge of and experience working with Empath; Workday; Kronos operating systems considered an asset Strong organizational, communication, time management and problem solving skills Values of Respect, Integrity, Compassion & Excellence Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one. What We Offer: Support from your Regional and National Team Technology to help you do your job better Benefits and Pension Package Better work life balance Vision to support Person Centered Care Time Type: Full time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
