At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
As part of EY’s focus on the people agenda of organizations and change initiatives, our People Advisory Services professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.
The opportunity
We are seeking a Training Developer to join our Learning Services practice within EY People Advisory Services in Canada. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings. Working in multidisciplinary teams, often directly with process leaders of major organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise government and public sector leaders in the face of increasing disruptions, an ever changing workforce and evolving business landscape. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.
Essential Functions of the Job:
Collaborate with client and firm subject matter resources to identify and validate relevant content to manage development of training materials (e.g., video, print, audio, web-based training, simulations) for blended learning modalities
Manage interactions with business support services, client-facing teams, and offshore development resources to ensure that materials meet client training design specifications
Leverage instructional design principles and utilize eLearning authoring tools to design and develop training materials. The end user training to be performed is in support of system and process-based implementations, such as SAP, SuccessFactors, Guidewire, Oracle /PeopleSoft, etc.
Improve and finalize training materials after review by EY and client leadership
Collaborate with client and firm subject matter resources to identify the correct evaluation/assessment instrument to evaluate effectiveness of client training
Update training materials based on feedback survey data points
Knowledge and Skills Requirements:
Ability to determine appropriate learning/training materials approach, based on training needs analysis, and ability to collaborate with client and firm subject matter resources to validate and develop the materials
Demonstrated knowledge of Instructional Design principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Knowledge of media production, communication techniques and methods – to include experience with alternative ways to inform and motivate learners
Excellent oral and written communication skills to manage the conversion of raw content into usable training materials
Working knowledge and understanding of at least two of the following required – SAP EnableNow, Oracle Guided Learning, Articulate, Captivate, Lectora, Camtasia, Adobe
Creative Suite, UPK, or uPerform.
To qualify for the role, you must have:
A minimum of three to six years of progressively responsible training and development experience required
Experience with complex technology transformations (e.g., SAP, Oracle, Guidewire) related training required
Bilingual in French is a plus.
Ideally, you’ll also have
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
What we look for
We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.
What we offer
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
