Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
The Director of Housing is responsible for operationalizing strategy so that Connective has the diverse housing portfolio necessary to support the organization’s current teams and service users as well as its future strategic direction. This includes acquiring and renovating property, strategizing asset management and tenant relations, and leading the Infrastructure team to ensure that our assets are well managed to provide safe, clean, and comfortable environments for service users, staff, and visitors.
STATUS AND CLASSIFICATION
Exempt. This position is open to applicants of all genders.
REPORTING AND WORKING RELATIONSHIPS
Reports and is accountable to the Vice President, Housing & Technology.
Participates as a member of the Connective Director Group.
WORK HOURS
40 hours per week; Monday to Friday, 0830 - 1630
Note: This position can be performed remotely, and we encourage applicants from across British Columbia (location is not restricted to Vancouver).
WHAT WE OFFER
Committed Living Wage Employer
2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
2023 High-Performance Culture Award from SupportingLines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
KEY ACCOUNTABILITIES
Leads the Infrastructure team of asset management and property management staff to ensure that assets are well managed and property needs are met.
Strategizes the expansion and revision of Connective’s diverse property portfolio to best support service delivery and align with strategic goals.
Coordinates professionals such as brokers, bankers, property assessors, and real estate agents.
Guides and interprets housing data collection to inform policy, operations, asset management, funder reporting, and strategic planning.
Develops strategies for key processes and systems across owned and leased properties.
Oversees and coordinates the insurance portfolio, including managing the relationship between Connective and its insurance professionals.
Develops and coordinates a comprehensive risk management strategy for real property risks across the organization.
Devises continuous improvement initiatives by identifying opportunities for improvement in costs, customer service, and assets.
WORKING CONDITIONS
Function independently, while remaining a crucial member of the support team.
Adhere to Connective policies and procedures.
Be available to work flexible hours as needed (may include some evenings/weekends, as determined by the organization’s needs and team schedules).
EXPERIENCE AND SKILLS
A Bachelor’s degree, diploma and/or trade certificate in a relevant discipline or an acceptable combination of education, training, and experience.
7 years of recent experience with managing a large housing portfolio, building relationships, and systems thinking.
Strong leadership experience and ability to manage and coordinate a cross-functional team.
Demonstrated commitment to a high level of customer service.
Flexibility to travel throughout Connective’s operating locations.
High proficiency with the Microsoft Office suite as well as experience working with other technologies and software.
Strong communication skills (listening, verbal, and written).
Preference for candidates with knowledge of non-profit work environments, especially across the housing spectrum (i.e. shelters, transitional housing, supportive housing, and below-market rentals).
REQUIREMENTS
Ability to successfully complete a Vulnerable Persons Criminal Records Check.
Ability to successfully pass a reference check.
Valid driver’s license.
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
DIVERSITY, EQUITY AND INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
