BeExtraordinary
At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and
craft beverage company by delivering the perfect brand experience for every
lifestyle and occasion. Through our commitment to excellence, honouring our
roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
We are hiring a Junior Server in a rare opportunity to join the Michelin Recommended team serving up farm to table food and award winning wines at Trius Estate.
The Junior Server is always friendly, courteous and efficient; displaying professional body language and appropriate eye contact at all times. The Junior Server is an expert about style of cuisine, menu items within the restaurant and group spaces. The Junior Server is flexible with regards to required tasks during service. The key function of the Junior Server is to provide support for the service team; including food and beverage (including alcohol) service.
RESPONSIBILITIES
Guest Satisfaction
Adhering to the Property’s Standards of Service on a day to day basis. Responsible for ensuring that they are informed of all changes and modifications made to the menu so to be fully prepared should a guest have any questions during their contact.
Human Resource
Ensuring all training tests and quizzes are completed and handed in to Manager on Duty in a timely manner. Completing all surveys and performance reviews as asked by your Manager on Duty.
Communication / Organization
Is always able to articulate the restaurant food philosophies. Must be able to communicate effectively with the kitchen, restaurant management team & other team members and changes, request or needs to ensure high quality dining experiences for our guests.
Administration
Required to inform the Manager on Duty of any changes made to name, address, contact information or banking.
Health & Safety
Follows safe work procedures and practices and reports all unsafe working conditions/hazards to their reporting Manager.
As per provincial (Smart Serve) stipulations, employees under the age of 18 may not be involved in the handling or serving of alcohol. This includes setting up wine bottles for guest experiences, clearing used stemware, stocking fridges/displays, etc.
REPORTING RELATIONSHIPS
Reports to: Restaurant Manager
Direct Reports: None
WORKING CONDITIONS
Mandatory attendance at all scheduled training and staff meetings
Regular attendance in conformance with the Service Standards.
Frequent weekend and evening work
KEY PERFORMANCE INDICATORS
Guest satisfaction reports
Employee performance reviews
EDUCATIONAL REQUIREMENTS
Smart Serve Certification
APSJ
We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
Accommodation:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email people.culture@andrewpeller.com
Equal Opportunity Employment:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
