You will love being a part of our team!
As a 2025 Top Small and Medium Employer, you will work with people who are passionate about their jobs and take initiative; people who want to do their best every single day; people who care deeply about their customers and deliver top-quality service. You’ll work with a team of people who “do the right thing”. You’ll be a part of an entire organization that will never be satisfied with the status quo and will always be looking for ways to improve and be more efficient while taking care of the customer.
The Role
The Retail Delivery Driver is accountable for liaising between our customers and our internal teams to facilitate the accurate, timely and efficient delivery of packaged products. They are responsible to process shipped orders and complete trip sheets and logbooks in a timely manner meeting regulatory requirements.
Primary Roles and Responsibilities
Offer exceptional on-farm customer service
Ensure picked order reflects the sales order prior to departure from location
Follow route instructions to ensure packaged product orders are delivered accurately, efficiently and safely
Communicate closely with Sales Coordinator team to support customer service, route planning and delivery times
Conduct routine pre/post trip truck inspections and maintain accurate delivery records
Actively participate in a cross-functional team approach through open communication and effective transfer of knowledge and expertise
Assist with customer feedback to ensure timely closeout
Follow documented best practices and work instructions
Use collaborative methodology to anticipate, identify and resolve delivery-related process issues and inefficiencies and suggest improvements
Participate in team member onboarding and training for related systems and tools to ensure they are set up for success
Warehouse duties as required
Maintain a clean working environment
Attend site meetings as required
Other duties as required and assigned
Skills & Experience Required
Ability to work with minimal supervision
Excellent time management and organizational skills
Ability to follow scheduled route plan, using time effectively to meet expected delivery deadlines
Positive attitude and a professional demeanor
Enthusiasm for continuous learning relevant to the role with a keen desire to take on new challenges
Collaborative mindset, able to build strong relationships with customers, consultants and internal stakeholders focused on customer satisfaction
Ability to adapt, learn and thrive within a fast-paced and ever-changing environment
Strong interpersonal, verbal and written communication skills and experience working with various personality types
Qualifications include
Valid Class 3 driver’s license with a clean drivers abstract (completed annually)
Industrial Lift Truck (Forklift) Safety Certification
2 or more years’ Class 3 driving experience
Basic MS Office skill levels
Our current success!
Since 2005, More Than Just Feed and its family of Brands have proudly served Western Canada’s feed industry with high-quality products and services. More Than Just Feed is trusted by Canadian farmers because we are customer-focused, high-quality, and dependable. We provide a full-scope of services, including warehousing and on-farm delivery services of our retail products. More Than Just Feed and its family of Brands is revolutionizing the feed industry, supporting Canadian farmers to put food on family tables for the next 100 years. More Than Just Feed and its family of Brands are driven by one core purpose; Helping Farmers Feed People.
