Company Overview
Stella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. The Company’s common shares are listed on the Toronto Stock Exchange (TSX: SJ). To learn more about the company including a locations map, visit us at: https://www.stella-jones.com/en/inside-stella-jones
Position Overview:
The Territory Sales Representative at Stella Jones is responsible for managing a combined territory for national retail stores and independent lumber dealers. This unique role blends the structured relationship management and merchandising needs of a national retail account with the sales and service approach required for independent dealers. The successful candidate will build and maintain strong relationships with store managers, department associates, and contractor customers, while promoting our full range of products through in-person visits, training, and ongoing account support.
This is a remote, home-based position, ideally based in the Winnipeg area. The majority of the travel in this role is within Winnipeg and the surrounding communities, with additional trips to visit current and prospective customers in other parts of Manitoba. A company vehicle is provided for business travel. To learn more about the residential lumber products you will represent and support (including a 1-minute video overview), visit our product page: https://www.stella-jones.com/en/products/residential-lumber
Key Responsibilities:
For Both National Retail Store & Independent Dealers:
Develop and maintain strong relationships with store management, department staff, service desk personnel, and contractor customers
Provide product knowledge training sessions for store staff and contractors, both in-person and virtually
Monitor and maintain inventory levels, providing suggested orders when stock replenishment is needed
Promote and educate on all products and programs available
Ensure displays, literature, signage, and samples are well-maintained and meet company and customer standards
Support warranty claims, returns, and site inspections as needed
Actively seek opportunities to grow sales and expand product presence in the territory
National Retail Store Specific Responsibilities:
Manage weekly visits to assigned stores (6 stores in Manitoba; increased frequency in season)
Work closely with Pro Desk and Lumber Department teams to identify and pursue contractor sales opportunities
Communicate shipment updates directly with Pro teams and contractors
Facilitate return-to-vendor (RTV) processes for defective or incorrectly shipped products
Verify shipping and receiving discrepancies to ensure accurate invoicing and payment
Participate in events, product knowledge sessions, and customer demos (virtual or in person)
Independent Lumber Dealer Specific Responsibilities:
Conduct regular visits to each independent dealer location in the territory
Learn the full product line thoroughly to answer technical questions confidently
Keep staff informed about new products and updates
Install and maintain in-store displays, samples, and brochures
Visit job sites to assess product issues or provide technical support
Qualifications:
Three or more years of experience in territory sales, account management, and/or retail merchandising required; Five or more years preferred
Excellent communication and relationship-building skills with both customers and internal teams
Ability to work independently from a home office and manage a diverse territory
Willingness to travel regularly throughout Manitoba (including occasional overnight trips)
Proficiency with Microsoft Office and virtual meeting tools
Comfortable with physical aspects of the role, including setting up displays (up to 50 lbs) and conducting site visits
Must have a valid driver's license
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Employee Benefits:
As a Stella-Jones team member, you will enjoy access to excellent benefits and incentives, including:
Extended health and dental coverage
Life insurance and accidental death & dismemberment (AD&D)
Short-Term and Long-Term disability coverage
Competitive compensation
Annual Profit Share Program
Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
Company Share Purchase Program with 10% Company contribution match
Career advancement opportunities