Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary Equinix's global footprint and robust ecosystem of providers, cloud platforms, and enterprises offer businesses a platform to accelerate their digital transformation and drive innovation. You will be involved from design to support, focusing on delivering solutions to meet business goals, technical requirements, and platform standards. As a key member of the GTM team, you will be responsible for system administration, design, and development of Salesforce implementation using OOB and Custom applications. Work closely with product owners, architects, other engineers, and QA. Responsibilities Design, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs Implement and optimize integrations between Salesforce and external systems using REST/SOAP APIs and middleware Prioritize declarative tools (e.g., Flows, Dynamic Page Layouts) where appropriate, applying a “clicks before code” philosophy Ensure data integrity and synchronization across Salesforce objects and external platforms Collaborate closely with cross-functional Product teams, including Product Managers, Cross-Domain Architects, UX Designers, QA, offshore teams, and stakeholders to translate requirements into scalable technical solutions Analyze business requirements/functional designs and work with product owners, BSAs, and other engineers to design/develop/document systems and application software Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals Determine when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solution Participate in all phases of software development/implementation including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and support. Utilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global org Provide recommendations for when Salesforce customization is required versus Out-of-the-box solutions. Understanding of full stack technologies and how they can integrate with Salesforce to enhance overall system functionality and user experience Design and develop solutions for ‘Lead to Quote’ including Lead Management, Contact Management Campaign/Campaign Members, Lead Process, Sales Process, Account Management Develop new solutions for Pre-sales strategy and processes including Lead Creation/Nurture/Conversion, Scoring, Database Governance, GDPR Consent, Lead-to-Account Management, Data Orchestration, Contact Management and association with Lead/Account, and Partner-led deals Create prototypes and proofs of concept to refine and define requirements. Design solutions that facilitate data flow and communication between disparate systems Support the development of new Lead to Quote processes from Lead/Campaign to Opportunity, and system implementations of spoke systems tied to Lead to Quote across Sales, Marketing, and Channel (e.g., SFDC Account Engagement, Openprise, Zoominfo, CAT, etc.) Suggest best code practices for Salesforce/other Lead-to-Quote application capabilities, making key decisions on custom solutions as necessary and translating them to a high-performance technical solution Qualifications Must Have BS/MS in Computer Science, Engineering, or related field 8+ years of software engineering experience, including 7+ years of hands-on Salesforce development Salesforce Platform Developer certification(s) Strong expertise in Apex, LWC, SOQL, Salesforce APIs, and platform administration Experience with Salesforce integrations and middleware technologies Solid understanding of REST/SOAP services and event-driven architectures Excellent verbal and written communication skills Familiarity with Agile/Scrum methodologies Ability to work across time zones and collaborate with global teams Good knowledge in Pre-Sales/Sales CRM business processes Salesforce Administration knowledge Experience using JavaScript, JSON, XML, HTML, CSS, VSCode Experience on DevOps tools like Jira, Copado, Flosum or any other Experience documenting TDDs, architecture diagrams Experience with CI/CD tools such as Copado Nice to Have Familiarity with the Scaled Agile Framework (SAFe) Exposure to broader tech stacks (e.g., Java, React, Spring) is a plus but not required Problem-solving and strong communication skills Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change Ability to multi-task, working on more than one assignment simultaneously Flexibility to support in other time zones, if required Developer certifications will be an added advantage Hands-on experience and deep understanding of Marketing Cloud/Partner Relationship Management (PRM), Agentoforce, and other Pre-Sales processes Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/ Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. 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