Location: CHANEL Flagship Boutique, Yorkville Reports to: Operations Manager Contract: Full-time and permanent position Your role @ Chanel: The Stock Support will effectively perform administrative and back of house duties in support of a variety of assigned functions required for the Boutique and the Head Office, while maintaining the CHANEL standards of excellent customer service, product knowledge and care, personal presentation and teamwork at all times. What impact you can create at Chanel: Ensure the back of house areas are kept clean and tidy at all times Assisting with back of house operations such as, receive, sort and distribute incoming and outgoing correspondence; preparation and organization of boutique inventories Ensuring Cash and Wrap stations are prepared and stocked Prepare packaging and assist with gift wrapping parcels as needed Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required Provide the highest level of customer service to colleagues at all times, including prompt response to requests from Clients, Boutique Management and Head Office Work effectively and efficiently within the team, ensuring memos and information notices are current and posted in each areas and staff room Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during the training stage. What you will bring to the role: Experience in customer service and stock management; Experience in retail is an asset. Strong organization and follow-up skills (essential) Proven ability to work in a fast-paced environment Excellent communicate skills, and the ability to handle multiple tasks simultaneously Willing to work retail business hours which include weekends and flexible to business demands, including some out of hours as required. Professional presentation and behavior You are energised by: A fast-paced work environment Making a visible contribution to the success of a team What you would gain from this experience: The opportunity to work with a fun, creative and passionate brand; The opportunity to support and contribute to the back of house. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
