Company DescriptionSituated in a beautifully renovated space, Biff’s Bistro continues to delight guests with timeless favourites like steak tartare, duck confit, and steak frites. Whether you're stopping by for après-work cocktails, al fresco dining on our Front Street terrace, or a pre-show meal, Biff’s offers a classic French bistro experience in the heart of the city.What's in it for you:Gratuity Sharing Discounted gym membershipEmployee Assistance Program50% dining discount for all O&B locations for you and up to 3 guestsEmployee referral programTraining and development opportunitiesAccess to health, dental and vision benefits with enhanced mental health coverageO&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.Job DescriptionHost
As the first point of contact, our Hosts set the tone for the guest experience with a warm, professional, and welcoming presence. They ensure smooth front-of-house operations by managing guest flow, maximizing seating efficiency, and communicating clearly with all team members. Through attention to detail and exceptional hospitality, Hosts leave a lasting impression on every guest.The Day-to-Day:Create a warm and inviting atmosphere in person and over the phone, even during high-volume periodsCommunicate effectively with Servers, Bartenders, and Managers to maintain optimal guest flow and seating rotationGreet and escort guests to their tables while engaging in friendly, professional conversationAccurately take and manage reservations both in person and over the phoneEnsure the front entrance, host stand, and surrounding areas are clean, organized, and fully stocked at all timesDevelop a strong understanding of the floor plan, including table numbers and section layouts, to seat guests efficientlyPerform additional duties as assigned or requiredQualificationsValid Smart Serve Certification RequiredProven prior experience in a similar position for at least 6 monthsHigh attention to detailAbility to remain calm under pressure while working in a fast-paced environmentOrganizational skills and ability to multi-taskStrong oral and written communication skillsAbility to maintain a level of professional urgency and momentumMinimum 1 year experience in customer service, restaurant experience considered an assetFlexible availability including evenings, weekends and holidays as required.Additional Information We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. Oliver & Bonacini's Diversity Commitment At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
