Position Summary: 407 ETR is currently seeking a Delivery Manager, Traffic & Tolling Solutions to add to our team. The Delivery Manager is responsible for overseeing the successful delivery of solutions, services, or projects in order to meet 407 ETRs objectives. This role acts as the bridge between business needs and technical execution, ensuring that deliverables meet quality standards, are completed on time, and stay within budget. In this role, the Delivery Manager will work closely with all stakeholders to ensure that teams have the necessary resources, expertise, and tools to meet deadlines and quality expectations, while proactively addressing risks and providing transparent progress updates. Responsibilities: Lead the development of the application roadmap, execution/sprint plans, project timelines and budgets. Ensure that the delivery team is supported with the necessary resources, skills and tools to complete work effectively and efficiently. Manage the assigned team, providing guidance, support, and mentorship to foster their professional growth. Lead and support cross-functional teams including developers, analysts, and testers. Identify, monitor, and mitigate potential risks and issues that could impact delivery timelines or product quality. Provide regular and transparent updates to Project Managers & other relevant stakeholders regarding deliverable progress, challenges and upcoming releases. Oversee and ensure that the solutions meet or exceed quality standards. Integrate feedback from lessons learned to drive continuous improvement in delivery methodologies and team performance. Works with IT Operations and other stakeholders (including vendor partners) to ensure the stability of the application stack within the portfolio, including operational support of incidents. Ensure team’s adherence to established IT governance frameworks, security standards, and compliance requirements. Requirements: Minimum 5-8 years of experience in technology delivery, with a proven track record of managing end-to-end project lifecycles in dynamic, client-facing environments. Strong understanding of rating and pricing solutions. Experience with vehicle image processing (ALPR) tools high desirable. Experience with highway management solutions (linear asset management, incident management) highly desirable. Bachelor’s degree in computer science, Engineering, Information Systems, or a related technical field is preferred. Proven ability to manage risk, communicate transparently, and lead crisis resolution when necessary. Deep familiarity with delivery and operational metrics (KPIs, SLAs) and data-driven decision-making. Strong background in managing client relationships, including escalation handling and improvement planning. Experience with application maturity assessments, continuous improvement, and process governance frameworks. Minimum 3 years of experience in leading direct reports Hands-on experience with agile methodologies (Scrum, Kanban, or scaled agile) and leading multidisciplinary teams. Excellent communication and stakeholder management skills, both internally and externally. Experience working with enterprise clients in a consulting or technology services environment is highly desirable. Our Offer 407 ETR usage (taxable benefit) Competitive salary, bonus structure Competitive vacation package Community culture Continued education budget Expect excellence: Collaborative team, learn, and grow with a high-performance team About 407 ETR Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometers from Burlington in the west to Pickering in the east. 407 International Inc. is the sole shareholder of 407 ETR and is owned by: Cintra Global S.E. which is a wholly owned subsidiary of Ferrovial S.A. (48.29%); Canada Pension Plan Investment Board (CPP Investments) and other institutional investors (44.20%); and Public Sector Pension Investment Board (PSP Investments) (7.51%) Note: At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole. Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive. Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process. In 1999, 407 International became the owner of the 407 ETR Concession Company Limited ("407 ETR") which is the operator and manager of the highway, which extends 108 kilometres east-west across the top of the Greater Toronto Area. The Company is owned by indirectly owned subsidiaries of Canada Pension Plan Investment Board (total 50.01%), also known as CPP Investments; Cintra Global S.E., a wholly owned subsidiary of Ferrovial S. A. (43.23%); and SNC-Lavalin (6.76%).
