Staff - Union Job Category BCGEU Okanagan Support Staff Job Profile BCGEU OK Salaried - Facilities Services Worker III Job Title Compliance Officer Department UBCO | Administration | Parking Services Compensation Range $3,959.00 - $4,539.00 CAD Monthly Posting End Date August 28, 2025 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing This position is a sessional, ongoing position. It is full-time, 35 hours/week, 8 months/year. September 1 through April 30. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Description Summary Under the general supervision of the Manager Parking Services, oversees, coordinates and performs maintenance and support duties associated with the University parking program. The Compliance Officer coordinates their time management between office duties and outside patrols on a daily basis. The position works in the office and outdoors in all weather conditions. Organizational Status Under the general supervision of the Manager Parking Services, is fully aware of all aspects of parking at the University and provides information on parking to faculty, staff, public and students. The Compliance Officer works with the Manager Parking Services to ensure duties are completed including the issuing of parking permits, financial management of all collected monies, parking lot maintenance, equipment maintenance, signage and enforcement. Work Performed 1. Provides support to the Manager Parking Services by: - Issuing parking violations (tickets), organizing and coordinating installation and removal of immobilization device on multiple violation offenders vehicles. - Reporting maintenance on all parking lots, keeping the appearance at an acceptable level, e.g., repairs, resurfacing, line painting and sweeping. - Assisting Parking Services with installation and maintenance of parking meters, ticket dispensing machines, light standards and other equipment. - Assisting with collecting coinage from parking meters, and ticket dispensers. - Assisting with ordering, collecting, storing and maintaining equipment stock to ensure all parking lot equipment is kept operational. - Evaluating condition of parking lot equipment and reporting to Manager Parking Services. - Assisting in maintaining and servicing Parking Services vehicles and equipment. - Supporting Ceremonies, Conference Centre, Faculties and Departments to assist with special requirements for parking services, e.g. signage, traffic control. - Providing back up for other Parking Compliance Officers. 2. Provides office support to Parking Services by: - First responder for enquiries and complaints from faculty, staff, students and the general public. - Reconciling records of issued parking passes, collecting and financial management of all funds collected. - Entering information and maintaining computerized Parking Services Data Base (PSDB) software program. - Assisting with refunds, bank deposits, journal vouchers, financial services reconciliations and revenue statements as required. - Accurately maintaining all records, and forwarding to the appropriate UBC financial department for monthly reconciliation when required. - Working with and maintaining electronic wireless debit, and visa card instrument and acquiring service when required. Processing and recording all related printouts as required. 3. Performs other related duties as required. Consequence of Error/Judgement Errors of judgment, untimely or inaccurate advice, and inappropriate decisions on procedures or policies could reflect negatively on the department. Supervision Received Reports to the Manager Parking Services. Works under limited supervision while performing their duties. Supervision Given This position presently has no direct supervision duties. Minimum Qualifications - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications Completion of Grade 12 or equivalent.A minimum of one year related experience.Maintain a valid BC Class 5 driver s license.Must be in good physical condition with the ability to lift up to 30 kilograms and able to conduct appropriate snow removal where required.Demonstrated ability to operate vehicles in a safe and courteous manner. A Certified bicycle training course is a definite asset. Basic Security Training, Level I & II and/or a valid Provincial Security license, and/or By Law Enforcement Level I course are a definite asset.Ability to perform in a polite, courteous and tactful manner when dealing with faculty, staff, students and the general public.Ability to demonstrate good judgment when handling situations.Knowledgeable in business machines, two way radios and other related electronic devices. The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world. Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together? Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at workplace.accessibility@ubc.ca.
