Who we are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Buckland is looking for a Customs Account Analyst, Senior
What you’ll be doing
This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of goods in accordance with customs regulations.
What we can offer you
Competitive salary, benefits package, and matching retirement plan
A friendly, collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization
You will be responsible for
Provide the highest level of customer service to clients, vendors, and service providers by handling queries, resolving issues with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections).
Prepare customs and internal documents, complete high volume of complex entries and invoicing to meet KPI’s, conduct tariff research and classification, and escalate any issues or delays to Team Leader.
Maintain working knowledge of both current and pending customs and other agency regulations and policies.
Document errors for customs account analysts via Error Reporting Process (CND Only).
Complete complex customs entries and provide guidance to Jr and Int Customs Analysts.
Accurately complete final invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
Above average written and verbal communication skills.
Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
Foster a fast paced culture leading by example in terms of accountability and continuous improvement within the team.
Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.
What we need from you
High school diploma or equivalent.
CCS Designation (US NB and CND only).
Minimum 3 years in custom brokerage or logistics experience.
Intermediate MS Office knowledge.
Advanced knowledge of the LVS program.
Knowledge of all FTA’s and when to apply them to shipments.
Knowledge of the PGA’s and ability to research requirements.
High level of organization, time management and attention to detail.
Completion of complex entries.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in Canada/USA/MX.
Want to apply? Get in touch today
Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.
