Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Winter Attractions Crew
Location: North Vancouver
Department: Mountain Operations
Reports to: Duty Manager
Role Status: Full Time / Seasonal / Hourly (Start Date Approximately Mid November 2025)
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
As a Winter Attractions Crew member, you are responsible for the daily operations of the mountain’s winter attractions including; the Ice Rink, Fire Pit, Sliding Zone, Sleigh Ride, Light Walk and other seasonal attractions. Under direct supervision from the Mountain Crew Supervisor and Mountain Operations Duty Manager, the Winter Attractions Crew assist other departments with manual tasks, clean up and tear-down, transport, fences, snow removal and on occasion are expected to assist with line control and other guest related duties.
ESSENTIAL JOB FUNCTIONS
Operating various machines & vehicles including snow grooming machine, ice surface maintenance vehicle (Zamboni), sleigh and snow removal machines
Hand shoveling ice surface, boardwalk, firepit and surrounding areas
Removing snow from roof tops
Building and maintaining a fire in an outdoor fire pit
Maintaining ice surface equipment
Set up and maintenance of sliding zone area (i.e. installing safety fencing, signs etc.)
Maintaining attraction areas with shoveling, ice picking, re-sets of fencing and signage
Performing daily inspections and maintenance of areas surrounding Blue Grouse Lake & Light walk
Following all Grouse Mountain vehicle safety procedures
Performing safety inspections on machines, vehicles and ice rink compressor systems
Performing safety inspections of all attraction areas
Reporting any unsafe acts, concerns or procedures to Operations Manager or Supervisor
Assisting guests and ensuring the highest level of customer service
Assisting with set up and tea down of special events
Assisting the skate and snowshoe rental department
Other duties as required
SUPERVISORY RESPONSIBILITIES
This position reports directly to the Mountain Crew Supervisor and Mountain Operations Duty Manager, with no direct supervisory responsibilities.
REQUIRED QUALIFICATIONS AND ABILITIES
Ice rink experience an asset
Valid driver’s license (Class 5)
Experience with customer service
Ability to lift up to 40 lbs
Excellent customer service skills
Strong mechanical aptitude an asset
Ability to perform well under pressure of deadlines
Ability to work independently and as part of a team
Outgoing, hardworking and team-oriented person
Ability to work outdoors in all types of weather conditions
WORKING CONDITIONS
Winter Attractions Crew perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$19.12 to $22.37/hour
All positions are eligible for the following benefits and perks:
Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation
Full-time, year-round positions are also eligible for these:
Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependants
DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
