Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get
creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers
that break through the status quo. So, if you’re passionate about redefining the
future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people
across Canada through Equitable Bank, Canada's Challenger Bank™, and have been
around for more than 50 years. Equitable Bank's wholly-owned subsidiary,
Concentra Bank, supports credit unions across Canada that serve more than six
million members. Together we have over $125 billion in combined assets under
management and administration, with a clear mandate to drive change in Canadian
banking to enrich people's lives. Our customers have named our EQ Bank digital
platform (eqbank.ca [https://www.eqbank.ca/]) one of the top banks in Canada on
the Forbes World's Best Banks list since 2021.
Equitable Interview
As we continue to scale our team, candidates selected for our comprehensive
interview process may be considered for a different level — either higher or
lower — based on their interview performance. This equitable hiring approach
allows us to ensure that talented individuals from a variety of industries are
set up for long-term success within EQB’s dynamic, growing environment. Our goal
is to support candidates in building lasting careers, rather than relying solely
on perceived experience. The hiring committee will thoughtfully assess each
candidate’s skills and potential, and adjust the level of the role as needed to
create the best possible fit.
Purpose of Job
The Lead Quality Engineer is a key member of the team responsible for supporting
the planning, design, and execution of software testing activities within
Equitable Bank. Reporting to the Manager of Quality Engineering, the QE Lead
will work collaboratively within the IT department and with other business units
to ensure product quality and end-to-end testing with TEMENOS integration
including API, middleware and microservices. The QE Lead will take ownership
for advancing automation frameworks, optimizing test stability, integrating
performance, security, and resiliency testing into pipelines, and ensuring
end-to-end traceability and audit-readiness. They will also support all testing
phases and lead continuous improvements in QE tooling, metrics, and
strategy.
Accountability
The incumbent reports to the Manager, Quality Engineering and is responsible
for:
• Providing regular updates on quality status, metrics, and risks to
stakeholders.
• Driving improvements in automation coverage, framework stability, and
feedback loops.
• Escalating potential risks related to timelines, quality, or compliance early
with mitigation plans.
• Acting as a senior technical and strategic quality advocate within the
broader engineering team.
• Contributing to the adoption of shift-left testing mindset, advancing
automation maturity, and enhancing customer satisfaction through improved
product quality.
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Main Activities:
- Assess business requirements for Digital Banking enhancements or Product
Launches under technical and functional lenses, providing actionable feedback
across multiple teams.
- Review technical/integration requirement documents and collaborate with
internal stakeholders for testability improvements.
- Define structured test strategies and scalable test plans for all
initiatives, ensuring risk-based prioritization.
- Design, develop, and optimize automation frameworks and detailed test cases
covering UI, API, and mobile layers.
- Configure and maintain automated test suites integrated within CI/CD
pipelines, ensuring execution efficiency and timely feedback loops.
- Lead and mentor the quality team, establishing automation coding standards
and performing reviews.
- Oversee cross-team automation initiatives to improve coverage, reliability,
and tooling.
- Highlight potential quality risks and propose mitigation strategies early in
the lifecycle.
- Drive continuous improvement of testing documentation, best practices, and
frameworks.
- Develop and evolve quality metrics dashboards, analyze trends, and drive
actionable engineering improvements.
- Participate actively in root cause analysis and contribute to the design of
resilient QE systems and tooling.
- Lead configuration and setup of test environments in coordination with
vendors and IT teams.
- Lead and facilitate reviews of testing artifacts with project and product
teams.
- Define ethical and practical AI usage practices within the testing and
automation processes.
- Support UAT activities with business units as needed.
- Deliver training, guidance, and mentoring for the QE team to grow automation
and quality capabilities.
Qualifications and Skill Set:
- Minimum of 8 years’ experience in Software Quality Engineering with proven
experience leading large testing and automation initiatives, preferably in
the financial services sector.
- Minimum of 5 years' experience in developing and maintaining UI and API
automation frameworks.
- University Degree in Computer Science, Engineering or related technical
degree or equivalent experience is required
- Strong understanding of Microservice Architecture and testing strategies for
distributed systems.
- Expertise with automation frameworks and tools such as Selenium WebDriver,
Cucumber (BDD), Postman, JavaScript, and Appium for mobile.
- Strong programming knowledge in Java and JavaScript with the ability to write
automation code from scratch.
- Experience with integrating automated tests into CI/CD pipelines (Azure
DevOps, GitHub Actions, or similar).
- Working knowledge of service virtualization tools (eg: Parasoft/Smartbear/IBM
Rational Tester), and log analysis platforms (eg: Kibana, Splunk).
- Experience with database testing and writing complex SQL queries.
- Exposure to cloud testing and security compliance best practices.
- Strong understanding of SDLC processes for Agile delivery models.
- Strong skills in JIRA, Confluence, Zephyr (or any test management tool) and
test management practices.
- Build custom tools/processes to enhance QE workflows.
- Proficiency with performance, resiliency, and security testing frameworks.
Additional Nice to Have Skills:
- Experience working with Test Data Management tools like Delphix or CA TDM.
- Exposure to cloud-native architectures, containerization (Docker)
- Experience piloting and adopting new QE tools, plugins, or frameworks.
- Experience with Temenos, VisionPlus or other core banking platforms.
- Familiarity with AI-based approaches to accelerate and optimize quality
engineering activities.
Job Complexities / Thinking Challenges
- Establish and optimize new automation strategies, frameworks, and best
practices across teams.
- Proactively identify gaps in quality, automation, infrastructure, or metrics
and propose improvements.
- Maintain focus in a fast-paced environment with multiple competing
initiatives.
- Mentor and guide the team on best practices while leading by example on
coding standards and automation excellence.
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What we offer [For full-time permanent roles]
?? Competitive discretionary bonus
? Market leading RRSP match program
?? Medical, dental, vision, life, and disability benefits
?? Employee Share Purchase Plan
???? Maternity/Parental top-up while you care for your little one
?? Generous vacation policy and personal days
?? Virtual events to connect with your fellow colleagues
?? Annual professional development allowance and a comprehensive Career
Development program
?? A fulfilling opportunity to join one of the top FinTechs and help create a
new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working
from Equitable Bank’s additional office space located at 2200-25 Ontario Street,
Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger
and our employees thrive when we honour and celebrate everyone’s diverse
experiences and perspectives. In tandem with that commitment, we support and
encourage our staff to grow not just in their career path, but personally as
well.
We commit to providing a barrier-free recruitment process and work environment
for all applicants. Please let us know of any accommodations needed so that you
can bring your best self to the application process and beyond. All candidates
considered for hire must successfully pass a criminal background check and
credit check to qualify for hire. While we appreciate your interest in applying,
an Equitable recruiter will only contact leading candidates whose skills and
qualifications closely match the requirements of the position.
We can’t wait to get to know you!
