Our Sr. Operations Managers responsible for all budgetary, people development
and operations objectives. The Sr. Operations Managers is responsible for all
aspects of operation or functions at the site. Additional responsibilities
include managing and leading a team of Operations and Area Managers, coaching
and mentoring the team to ensure performance objectives are met, building
positive employee relations and building leadership bench strength within the
Fulfillment Center.
Key job responsibilities
• Drives creation of quality initiatives, process change initiatives and other
Lean initiatives to enable their functional area and ultimately the FC to meet
and exceed business plan.
• Responsible for the overall safety, quality and performance and customer
experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area
Managers. Measures performance, provides feedback, and holds Ops Managers
accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas,
and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all
departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and
other Sr. Operations Managers) to build and secure support and resources for
projects and initiatives in their area, as well as providing needed support and
resources for other staff initiatives. Basic Qualifications: Bachelor’s Degree
or 2+ years Amazon experience. • 7+ years direct management experience,
including a salaried workforce, in a manufacturing, production or distribution
environment. • Prior experience with performance metrics, process improvement
and Lean techniques. • Prior experience with the full staffing lifecycle,
including interviewing, hiring, performance management, promotions and
termination. Preferred Qualifications: • Degree in Engineering, Operations or
related field and MBA preferred • Experience with a contingent workforce during
peak seasons • Ability to handle changing priorities and use good judgment in
stressful situations • Interest in long-term career development through
assignments in multiple FCs across the nation Amazon is committed to a diverse
and inclusive workplace. Amazon is an equal opportunity employer and does not
discriminate on the basis of race, national origin, gender, gender identity,
sexual orientation, disability, age, or other legally protected status. If you
would like to request an accommodation, please notify your Recruiter.
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary for this position ranges from $116,100/year up to $193,900/year.
Salary is based on a number of factors and may vary depending on job-related
knowledge, skills, and experience. Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of
compensation may be provided as part of a total compensation package, in
addition to a full range of medical, financial, and/or other benefits.
Applicants should apply via our internal or external career site.
