Job Details: Manager of Solution Specialists Jonas Club THE COMPANY Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 15 countries. Jonas employs over 1,500 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and operates offices throughout North America, the United Kingdom, Europe, Australia and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO). THE POSITION We are seeking a Solution Specialist Leader to support and grow the Jonas Club Division. Reporting to the Vice President of Sales and Marketing, the Manager of Solution Specialists is responsible for leading a team of Solution Specialists who support the Client Managers. The Solution Specialists are product experts on core offerings and play a key role in qualifying opportunities and delivering customized demonstrations to prospective and current clients. In addition, Solution Specialists provide training and knowledge transfer to Client Managers to ensure they are equipped to communicate and showcase Jonas Club’s value propositions effectively. JOB RESPONSIBILITIES Lead and manage the team of Solution Specialists, ensuring they provide exceptional support to Client Managers throughout the sales process. Oversee the delivery of tailored product demonstrations that align with client needs, assisting Client Managers in qualifying opportunities and driving them through the pipeline. Ensure Solution Specialists stay up-to-date with the latest product developments and market trends, equipping them to deliver impactful knowledge transfer sessions to Client Managers. Collaborate closely with Client Managers to provide technical expertise during calls, meetings, and demonstrations, ensuring client queries are addressed accurately and promptly. Monitor and measure the performance of the Solution Specialist team, ensuring alignment with sales goals and CRM discipline. Facilitate regular training sessions and workshops for Client Managers to enhance their product knowledge, enabling them to independently manage sales discussions when needed. Act as a bridge between Product, Marketing, and Sales teams to ensure Solution Specialists have the tools and information needed to succeed. Maintain discipline with CRM systems, ensuring that all interactions, updates, and progress are consistently recorded. Support the recruitment, onboarding, and ongoing development of Solution Specialists, fostering a culture of learning and innovation. JOB QUALIFICATIONS 7+ years of experience in solution selling, pre-sales, or technical sales roles, with at least 3 years in a management or team lead capacity. Proven expertise in delivering product demonstrations and working collaboratively with sales teams to qualify and advance opportunities. Strong knowledge of CRM systems, with a focus on maintaining data integrity and process discipline. Excellent verbal and written communication skills, with the ability to translate technical features into client-focused benefits. A self-starter with strong organizational and problem-solving skills. Ability to work cross-functionally with Product, Marketing, and Sales teams. Experience with Jonas Club software or similar SaaS solutions is an asset. Business Unit: Jonas Club Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. Is This You ? Jonas Club Software provides innovative, industry leading solutions for the club business. That’s what we do, but how we do it is what matters. Every interaction we have with a client is crucial to their overall experience. These interactions include sales calls, training sessions, support processes, and even the client experience when using our products. To put it simply, in order for us to deliver great client interactions, we need the best people all working together to deliver the ultimate in client experience. This is why we work so hard to find the right people to join our team. Before you apply for an opening with Jonas Club Software, here are a few things that you should know: We’re here for the long term: Jonas Club Software is a subsidiary of Constellation Software Inc. which is publicly traded on the Toronto Stock Exchange (TSX: CSU). This ensures our financial stability, and gives us the ability to focus on long term objectives. We’re expanding: We’re the largest provider of software, communication and service solutions to the club industry, and every year we acquire new clients and deliver innovative solutions. We love employee success: Internal growth is a strong focus within our business. We hire the best, and want to see them succeed. That’s why we love to promote from within, and offer multiple professional development initiatives for our employees. We believe in having fun: Customer Service Excellence Celebration Weeks Departmental Outings Company Holiday Parties Private On-Site Staff Fitness Facility Beach Volleyball Courts Staff Fitness Challenges Much More Jonas Club is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600 Jonas Club is part of a CSI group of companies.
