Director, IT Project Management
Reference #25481
Waterdown, Ontario
About L3HARRIS WESCAM
As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.
About the Role
This role provides a director level appointment to manage the CANADA IT Shared Services Management team available across the region. The successful candidate will be knowledgeable about personnel management, broad technical expertise and can operate and communicate at all levels of the organization. This person will report to the International BRM and will be divisional, sector and segment agnostic. The Director of ITSS CANADA is focused on driving ensuring the rollout and ongoing successful delivery of L3Harris IT shared services throughout the region in line with requirements set the functional IT shared services leadership.
Primary Responsibilities
· This role will collaborate closely with International IT shared service leadership to develop operational capabilities within the region and across the enterprise.
· Responsible for ensuring all regional IT shared services and regional ITSS functional managers meet the appropriate service levels, objectives and measures of ITSS
· Ensuring that clear lines of communication exist between the corporate ITSS leadership and the region ITSS leadership team.
· Lead, manage and drive multi-skilled regional working groups to ensure alignment with our Business stakeholders irrespective of Business Segments.
· Ensure economies of scale are applied (where appropriate) to drive waste cost out of the region.
· Enforce appropriate operational excellence principles in the relevant ITSS disciplines, to ensure agile, on time, on cost and on quality levels of service delivery.
· Engage with the appropriate Business Relationship Management leads to ensure regional business needs are being met and ITSS service delivery aligns with the business strategy.
· Effectively manage, coach and mentor the regional IT team which include personnel across 3 businesses
· Ensure that Industry best practices are identified and utilized to maximize efficient and elegant solutions while minimizing cost.
· The selected leader will engage in ongoing performance management activities at all levels of the team and will collaborate closely with CHQ IT HRBP, Local HRBP and ITSS leadership to execute organizational management and organizational strategy development requirements that include staffing, performance management and recognitions.
· Effectively lead the development of business cases, including financial analysis for organizational changes and IT projects. This includes document creation, performance tracking and ongoing sustainment of measurements to realize plans.
· Travel required as necessary.
· Awareness and accommodation of North America time zone meetings as required.
Required Capabilities
· Strong verbal and written communication skills. Able to communicate effectively with a broad group of stakeholders.
· Experience in evaluating business requirements and turning them into technical designs.
· Customer First Approach – increasing the value proposition to the customer.
· Demonstrated knowledge developing IT architectures and strategies for a global defense company.
· Proven leadership abilities shepherding a geographically distributed IT team through multiple projects and within changing business conditions.
· Flexibility and adaptability are hallmark traits required for this position. The ability and willingness to modify strategies and operational practices to respond to changing business conditions is required.
· Customer Focused: The ability to ensure the on time and full delivery of customer requirements, in a changing environment.
· Communicating & Working Collaboratively: The ability to work with others across the global IT shared services enterprise and L3Harris company to achieve successful results.
· Continuous Improvement: Continually looking for ways to improve the function and streamline activities in line with ITSS strategy. Lead IT team members to drive, achieve and capture e3 savings results.
· General: Able to meet and /or exceed the requirements attributed to Results & Delivery Orientation, Accountability & Ownership model.
· To successfully lead, consult or guide multiple regional ITSS team leads acting as a mentor and providing knowledge/training to others
· Use best practice and knowledge of internal and external business issues to improve products/services or processes
· Providing guidance to and ensuring the resolution of issues (IT, personnel, organizational)
· Responsible for ensuring customer requirement schedules are achieved.
· Maintain and Improve customer satisfaction
· Maintain a balanced learning initiative (in-house & formal external)
· Ensure Objectives and Measures are successfully achieved.
· Works Independently, but in collaboration and alignment of International IT leadership direction
Desired Education and Experiences
· Requires advanced business knowledge, general management and leadership capability to lead business area or functional teams.
· Typically has broad experience across multiple related professional disciplines within the organization, combining theory, past practical experience and the organization’s business practices.
· Bachelor’s degree Information Systems or Computer Science or equivalent with a minimum of 15 years of prior related experience
· Master’s Degree preferred with minimum 13 years of prior related experience
LI-BD1
