Company DescriptionBe Part of a Legacy — Built TogetherAt Fairmont Le Château Frontenac, hospitality is more than service, it’s an experience crafted by passionate people working together. As one of the world’s most celebrated hotels, we’re proud of our heritage and focused on the future. We are seeking a Director of Food and Beverage to lead and elevate our multi-outlet operation, bringing creativity, strategy, and team leadership to every plate and pour. This is your opportunity to join a team that values innovation, authenticity, and collective success.What We Offer:Exclusive discounts and preferred rates at Accor properties globallySubsidized meals during shiftsComprehensive group insurance and pension planAccess to learning and development through Accor AcademiesCareer growth within Fairmont and the wider Accor networkOpportunities to contribute to sustainability and community initiativesA respectful, inclusive, and supportive team cultureJob DescriptionAs Director of Food and Beverage, you will oversee all food and beverage operations including restaurants, bars, banquets, catering, in-room dining, and culinary services. You’ll collaborate with a talented group of chefs, leaders, and colleagues to create world-class guest experiences, deliver strong business results, and cultivate an empowered, high-performing team culture.At the Château, leadership is a shared endeavor, success is built together, from the kitchen to the dining room and everywhere in between.Key Responsibilities:1. Collaborative Leadership & Strategic OversightGuide a complex, multi-outlet food and beverage operation with clarity and teamworkAlign departmental strategies with hotel objectives and Fairmont brand valuesFoster collaboration across culinary, service, banquet, and events teams2. Guest Experience & Brand RepresentationDeliver consistently elevated and personalized guest experiencesSupport a culture of service excellence, accountability, and continuous improvementBe visible and engaged on the floor, a hands-on leader who listens and adapts3. Team Development & EngagementBuild, mentor, and retain a high-performing and motivated teamCreate an environment where colleagues feel valued, heard, and empowered to growLead performance conversations, development planning, and succession strategies4. Culinary Experience & InnovationPartner with culinary and marketing teams to design creative, on-trend menus and signature offeringsLaunch compelling campaigns, special events, and unique guest experiencesEnsure each outlet’s digital and physical presence reflects Fairmont’s values and the Château’s prestige5. Financial Performance & Operational ExcellenceManage departmental budgets, forecasts, and cost controls with precisionIdentify opportunities to drive revenue and reduce expenses responsiblyOptimize profitability in all outlets, including in-room dining and events, while upholding service qualityOversee supplier relationships and purchasing in collaboration with procurement teams6. Safety, Compliance & Brand StandardsEnsure all food and beverage operations exceed hygiene, health, and safety standardsMaintain audit readiness and compliance with corporate, brand, and local regulationsChampion sustainability and responsible sourcing practices across all outletsMeasuring SuccessGuest satisfaction and loyalty in food and beverage touchpointsOperational profitability and margin improvementsTeam engagement, retention, and internal promotionInnovation in menu offerings, service concepts, and event executionStrong performance in internal audits, safety inspections, and quality reviewsQualificationsSenior-level leadership experience in high-volume, luxury food and beverage operationsExpertise across restaurants, bars, catering, banquets, and culinary managementStrong business acumen with a proven record of driving results and team developmentAn authentic, collaborative leadership style that values communication and inclusivityProficient in hotel systems, restaurant technologies, and budget managementBilingual in French and English (spoken and written)Why You?You bring both vision and humility, knowing that success comes from bringing people togetherYou thrive in environments where tradition meets innovationYou lead by example and proudly represent a brand that’s recognized around the world
