Sr. Manager, FP&A Business Partnerships

PointClickCare • Toronto, Golden Horseshoe • 1d ago

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare [https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpointclickcare.com%2Flife-at-pointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586947941%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dIKtrMG7L0sb%2FfLrFRvhcZAmfqfNXTXDTvMsoJkwGvM%3D&reserved=0] and connect with us on Glassdoor [https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.glassdoor.ca%2FOverview%2FWorking-at-PointClickCare-EI_IE452666.11%2C25.htm&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586978442%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KVgSiL%2ByFmnpxTc5PmuErMwRNwDmTGqUzJIUSIm5fY0%3D&reserved=0]and LinkedIn [https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586994867%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=AFNWMltUX65iQ5E5LFYOrA9bKP10SzKQ7jwcti57q2E%3D&reserved=0].

Travel to Office expectations

For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary

Reporting to the Sr. Director, Financial Planning & Analysis (FP&A) Business Partnerships, the Sr. Manager, FP&A Business Partnerships will be responsible for managing the execution of cross-functional financial planning and financial performance reporting, with a specific focus on topline, revenue, andGTM (Go-To-Market) costs.In addition to managing the traditional FP&A cycles, the Sr. Manager will act as lead on enabling key financial decisions, often performing analysis to advise on decisions that will impact the financial outlook of the business. The scope of role will be focused on Topline (from Bookings to Annual Recurring Revenue), and GAAP Gross Margin (from Revenue to GTM Costs).

The role will require a high level of technical aptitude, designing and implementing advanced financial models, converting large volumes of data into tools that are tailored for executive decision making. Therefore, significant experience with Business Intelligence (BI) tools, FP&A systems, and advanced Excel functionality (e.g. Power Pivot, Power Query) is a strict requirement. Most importantly, the candidate must have a proven track record of achieving outstanding business outcomes through this type of financial modelling and business partnering.

The Sr. Manager will manage 3 direct reports. The ideal candidate must have a proven track record of developing talent, demonstrating how they plan for the career path of their team members and create an environment with a clear vision, plan, and expectations. In turn, using these expectations to manage the performance of team members accordingly, and driving a high performing and high engagement culture.

Key Responsibilities:

Manage and execute financial planning, including:
Processes and tools that establish cross-functional alignment to the performance and operational requirements to achieve Topline (e.g. New Revenue, Churn) and Cost Efficiency targets (e.g. Sales efficiency)
Scenario planning, understanding the impact on Long-Range Plan from different outcomes and creating upside and downside financial projections
Design and implement capacity planning tools to validate the resource levels needed in the future
Enable planning across different time horizons (quarterly, annual, multi-year)
Evolve financial performance reporting, including:
Delivery of financial results to Executive / Investor level audience, including the necessary insights on Budget vs Actual (BvA) performance to help establish the appropriate actions to perform to Budget
Segmenting Contribution Margin and Profitability further to enhance understanding of profitability levers and enhance quality of financial decisions
Market, customer, and product level financial trend and insights, understanding the different financial profile of different offering types (e.g. Strategic Partnerships, Marketplace)
Manage the timely execution of traditional FP&A cycles, including but not limited to Month-End Close, Annual Budgeting, and Quarterly Forecasting
Perform ad-hoc analysis to advise on decisions that impact the financial outlook of the business, playing an advisor role in decisions, including but not limited to, new product launches, new Strategic Partnerships, and major capital investments.
Manage business partnerships to create shared accountability in maintaining accurate forecasts on headcount and discretionary spending for GTM functions, including Professional Services, Sales, Customer Success, and Customer Support.
Partner with systems focused teams (e.g. Corporate Data Office, Office of CIO) to automate and systemize any analytics or new models that are deemed vital to include in centralized reporting platforms (e.g. FP&A systems, 360 Insights)
Identify and adopt AI use cases that will strengthen the quality and agility of planning and analyzing
Work collaboratively with accounting during monthly / quarterly close cycles to ensure actuals are booked with accuracy, including maintaining accurate and up to date accruals
Direct responsibility for development of direct reports within the team. This includes planning their development and managing their performance at the right cadence.
Proactively work with peers to continue to mature the operation of both the FP&A team and how the FP&A team interacts with other Finance functions

Required Experience:

8-10 years of experience in FP&A, Strategy, or teams with similar responsibilities. A minimum of 5 years in prior technology or SaaS industry is a key requirement.
Experience working with GTM functions (e.g., Sales, Professional Services, Customer Success, Customer Support, Marketing) is highly desirable
Significant experience in designing and implementing with BI / visualization platforms, FP&A platforms, and advanced Excel functionality (e.g. Power Query, Power Pivot) is a key requirement
Experience in adapting AI use cases is highly desirable
Bachelor’s degree in business/finance/accounting-related field required, or equivalent experience. Advanced understanding of different financial and management reporting principles and frameworks, and deep knowledge of financial accounting practices
Experience across entire lifecycle of building new tools or financial models, including ideation, design, implementation, and sustainability
Proven examples in the past of leveraging tools and financial models to influence business partners and inform important and strategic decision making
Proven success leading diverse teams through multiple Change Management initiatives, preferably in a rapidly growing SaaS-based organization
A growth mindset, a builder’s mentality, and a proven track record for execution. Highly outcome-focused, with the proven ability to work with challenging deadlines and deliver commitments.

\n $125,000 - $139,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $125,000 - $139,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. \n

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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