The Technical Product Manager plays a cross-functional role supporting proposal
development, platform product marketing, partner enablement, and R&D
collaboration. This position is responsible for preparing technical responses in
RFPs, drafting IT implementation guides, supporting technical enablement for
partners and resellers, and assisting product development teams in areas such as
underlying technologies, licensing, non-functional requirements, and technology
versioning.
This role requires a combination of technical acumen, clear communication
skills, and the ability to translate complex infrastructure and architectural
information into concise, accurate, and compelling documentation.
This is a hands-on role suited for someone with strong technical literacy,
attention to detail, and the ability to communicate clearly across teams and
with external stakeholders.
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Main Responsibilities:
- Proposal and Pre-Sales Support
- Review and respond to technical sections of RFPs, RFIs, and tenders,
including compliance matrices and requirement tables.
- Develop technical narrative documents, high-level architecture diagrams, and
BOMs based on customer infrastructure needs.
- Support preliminary infrastructure analysis, using available documentation
and discussions to align proposed solutions.
- Coordinate with partners and resellers to ensure consistent, accurate
technical contributions to joint proposals.
- Platform Product Marketing & Technical Content
- Draft and maintain technical product marketing materials, including platform
capability summaries, technical datasheets, and implementation guides.
- Work closely with marketing and sales enablement to ensure technical accuracy
in externally-facing materials.
- Contribute to internal technical content libraries to support proposal
efficiency and consistency.
- R&D and Product Development Collaboration
- Provide structured feedback from the field to R&D on platform architecture,
customer infrastructure trends, and product fit.
- Track and document underlying technology stacks used in the platform,
including upcoming versions, version changes, licensing implications, and
open source alternatives.
- Assist in defining, documenting, and validating non-functional requirements
(e.g., compatibility, scalability, usability, accessibility, reliability,
extensibility, performance, and maintainability).
Qualifications:
- 3+ years in technical product management, systems engineering, technical
pre-sales, or platform documentation roles.
- Strong understanding of IT infrastructure and software architecture,
particularly in open source stacks and enterprise environments.
- Demonstrated experience preparing technical proposal content, product
documentation, and technical marketing collateral.
- Familiarity with architecture diagramming tools (e.g., Lucidchart, Visio,
Draw.io [http://Draw.io]) and BOM creation.
- Excellent writing, editing, and presentation skills to communicate complex
technical ideas clearly and concisely.
- Working knowledge of non-functional requirements and how they influence
product design and deployment.
Skills:
- Experience supporting enterprise software deployments, especially ERP, PFM,
or GovTech systems.
- Understanding of government procurement processes and compliance
requirements.
- Familiarity with software licensing models (including open source licenses)
and versioning considerations.
- Experience working with distributed teams, partners, and resellers in
technical enablement or bid preparation.
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We thank all applicants for their interest; however, only those selected for an
interview will be contacted. FreeBalance is an inclusive employer dedicated to
building a diverse workforce to increase the representation of the designated
groups based on each country’s legislation. We encourage applications from all
qualified candidates and will accommodate applicants’ needs under the respective
labour law throughout all stages of the recruitment process.
