Job Role: Billing Operations Analyst
Location: Toronto, Canada (Hybrid - 3 days in office)
Who we are
Imagine what even the world’s finest organizations could achieve if all their
employees were coached to be their absolute best.
At Ezra, we are on a mission to do just that. We believe through coaching;
people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they
know all that, they can build on the good stuff and work on the rest.
This mindset applies not only to our clients but is manifested in our own Ezra
family. We believe we are changing people’s lives. We believe a happy team is a
productive team. We want our people to care and be proud of what they do. We
also practice what we preach – every member of our teams gets to experience the
superpower that is coaching for themselves, amongst some other pretty incredible
perks.
Ezra is the fastest-growing global virtual coaching company, supporting some of
the world’s leading companies. If all of this resonates, Ezra just might be the
place for you.
The Role
Ezra is looking for an enthusiastic and highly organized Billing Operations
Analyst to support our billing operations. This exciting role will be
instrumental in supporting Ezra’s fast-growing business to ensure accurate and
timely invoicing. The role will also contribute to revenue reporting and support
other finance functions such as accounts receivable.
Please note: This role will require some evening shifts to provide coverage and
support for our APAC team, ensuring alignment across global time zones and
uninterrupted service delivery.
What You Need to Succeed
- Minimum 2 -3 years Order to Cash experience (Invoicing and AR).
- Support global/multi-currency billing
- Be a key contributor by Liaising with Customer Success, Sales, and global
finance teams to ensure a smooth billing process.
- Ensure customers are accurately set up by supporting the collection of
customer contracts, Purchase Orders, and other documents necessary to
initiate the invoicing process.
- Ensure GAAP revenue recognition guidelines are followed in all countries
where Ezra has activity.
- Work with local accounts receivable teams to ensure Ezra’s customers are
paying promptly.
- Work with non-standard/custom billing and other billing and collection
tasks.
- Utilize Outlook, JDE, Salesforce and other systems to resolve billing
inquiries, add P.O. numbers, update customer information, and initiate credit
& refund requests.
- Assist with month-end, quarter-end and year-end closing and reporting.
- Other duties that may be required.
What You Bring to The Table
- Passionate about innovation and looking for better ways to work.
- Ability to problem solve independently and quickly.
- Effective at operating in a fast-paced, high-pressure, deadline-driven
environment.
- Comfortable with ambiguity
- Ability to build trust and relationships quickly.
- Highly organized and detail-oriented, to ensure excellent quality and
results.
- Strong in MS Excel with the ability to use pivot tables and v-lookups.
- Excellent communication and presentation skills
- Experience working different types of invoicing systems
- Experience working with other time zones.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Work From Anywhere with two weeks a year to work wherever inspires you most.
- Charity Days to support the causes close to your heart - because doing good
feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to
breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and
inclusive… and dog-friendly too!
LI-Hybrid
We’re an equal opportunity employer dedicated to building a diverse team that
reflects the communities in which we work, where everyone has a voice and feels
able to be themselves.
We believe that diversity strengthens to our culture and business. Valuing
uniqueness and respecting our differences means we grow faster, become better,
and achieve more.
In the spirit of transparency, credentials are verified through background
checks conducted upon conditional employment, in accordance with applicable
laws.
