Position Summary The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed. Job Duties and Responsibilities Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner Converts LifeSpa questions into appointments Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs Suggests upgrades or add-ons to products and services Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments Uses all required safety devices to comply with company safety rules Position Requirements High School Diploma or GED 1 year of customer service experience CPR and AED certified within 30 days of hire Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook Ability to calculate figures and amounts such as discounts, interest and commissions Ability to stand, sit, walk, reach, climb and lift up to 50 pounds Preferred Requirements 1 year of receptionist experience Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. ABOUT US With over 160 athletic country clubs and offerings for everyone from 90 days to 90 years, Life Time’s comprehensive ecosystem goes beyond the idea of “fitness” to encompass all aspects of well-being. Every career here supports the goal of people living happier, healthier lives. Life Time provides entertaining, educational, friendly and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. You belong at Life Time. We promote an inviting community that supports everyone on their path to a healthy way of life.
