Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for a Recovery Coordinator to join our Peterborough service who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
Where: Peterborough
Full Time Hours: 37.5 per week
Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time)
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
To provide an excellent first point of contact to all communication into West Kent, West Sussex and East Sussex drug and alcohol services
To carry out telephone triage assessments and provide advice and brief interventions as required
To route incoming calls to appropriate destination
To ensure all relevant information is recorded on CRIIS where required
To listen and look after the needs of the service user, professionals, and partners, showing a ‘can do’ attitude at all times
Document all call information according to standard operating procedures
About you:
Extensive knowledge of statutory and non-statutory health and social care services in West Sussex, West Kent, and East Sussex
Excellent knowledge of Harm Minimisation techniques covering a range to drug types
Excellent knowledge of MI skills
What we will give to you:
25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
Contributory pension scheme
Several benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities
Generous Refer-a-Friend Scheme
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
6/9/2025
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Alysha Kassam | alysha.kassam@cgl.org.uk | 07990800508
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.