About the Company
We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.
About This Job
We’re searching for an exceptional individual to join our team as a Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes.
Compensation
$24.5 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
More benefits and company perks information below.
Essential Job Functions
Greet and register guests
Assign rooms and issue room keys
Check out departing guests efficiently and politely and explain charges if necessary
Handle cash transactions and post guest room charges
Answer all incoming telephone calls and take messages as needed
Confirm room reservations
Print and distribute all necessary reports to various departments
Handle nightly closing and balancing of all shift reports and daily posting transactions
Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc.
Prepare next day's arrivals
Prepare and distribute Daily Summary Report
Effectively and professionally address guest issues and complaints.
Perform other duties as assigned.
Skills + Qualifications
Must be detail oriented and able to work independently
Ability to read and comprehend routine instructions, short correspondence and memos
Ability to give high priority to customer service
Must be able to solve problems with a minimum of supervision
Ability to stay alert and productive during overnight shifts
Workplace Environment + Physical Requirements
Availability to work Sunday through Saturday, early mornings and evenings as needed
Ability to use hands to finger, handle or feel, and reach with hands and arms
Ability to stand, sit, and walk for an extended period of time
Reach overhead and below the waist
Regularly push, pull, and lift up to 25 pounds
Occasionally lift or move up to 50 pounds
Bend, stoop, squat, kneel, and twist
Benefits + Perks
Extended Medical and Dental
Registered Retirement Savings Plan - company match
Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture, monthly socials
Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.
